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      56. How do you identify subcontractor relationships?

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      57. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      58. Is the need for organizational change recognized?

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      59. Would you recognize a threat from the inside?

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      60. What do you need to start doing?

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      61. Who needs to know?

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      62. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      63. Can management personnel recognize the monetary benefit of Firmware as a Service?

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      64. How can auditing be a preventative security measure?

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      65. Will new equipment/products be required to facilitate Firmware as a Service delivery, for example is new software needed?

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      66. What else needs to be measured?

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      67. Is it needed?

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      68. Will a response program recognize when a crisis occurs and provide some level of response?

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      69. What needs to be done?

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      70. What are the expected benefits of Firmware as a Service to the stakeholder?

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      71. What Firmware as a Service events should you attend?

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      72. What is the problem or issue?

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      73. To what extent does each concerned units management team recognize Firmware as a Service as an effective investment?

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      74. To what extent would your organization benefit from being recognized as a award recipient?

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      75. What Firmware as a Service problem should be solved?

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      76. Are losses recognized in a timely manner?

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      77. What would happen if Firmware as a Service weren’t done?

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      78. What creative shifts do you need to take?

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      79. Are there any revenue recognition issues?

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      80. What is the Firmware as a Service problem definition? What do you need to resolve?

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      81. Are there regulatory / compliance issues?

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      82. When a Firmware as a Service manager recognizes a problem, what options are available?

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      83. What problems are you facing and how do you consider Firmware as a Service will circumvent those obstacles?

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      84. Which information does the Firmware as a Service business case need to include?

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      85. How does it fit into your organizational needs and tasks?

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      86. Do you recognize Firmware as a Service achievements?

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      87. Did you miss any major Firmware as a Service issues?

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      88. What is the extent or complexity of the Firmware as a Service problem?

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      89. Are there Firmware as a Service problems defined?

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      90. Are problem definition and motivation clearly presented?

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      91. What do employees need in the short term?

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      92. Why the need?

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      93. What does Firmware as a Service success mean to the stakeholders?

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      94. What should be considered when identifying available resources, constraints, and deadlines?

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      95. What vendors make products that address the Firmware as a Service needs?

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      96. What Firmware as a Service coordination do you need?

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      97. Whom do you really need or want to serve?

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      98. What prevents you from making the changes you know will make you a more effective Firmware as a Service leader?

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      99. How do you recognize an objection?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Firmware as a Service Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What is the definition of success?

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      2. Scope of sensitive information?

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      3. Are accountability and ownership for Firmware as a Service clearly defined?

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      4. How do you think the partners involved in Firmware as a Service would have defined success?

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      5. Is special Firmware as a Service user knowledge required?

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      6. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      7. Are different versions of process maps needed to account for the different types of inputs?

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      8.

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