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spoke in the Firmware As A Service Scorecard on the second next page of the Self-Assessment.

      Your completed Firmware As A Service Scorecard will give you a clear presentation of which Firmware As A Service areas need attention.

      Firmware As A Service

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Firmware As A Service

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Firmware As A Service

      Scorecard Example12

      Firmware As A Service

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:102

      Firmware As A Service and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Firmware As A Service128

      1.1 Project Charter: Firmware As A Service130

      1.2 Stakeholder Register: Firmware As A Service132

      1.3 Stakeholder Analysis Matrix: Firmware As A Service133

      2.0 Planning Process Group: Firmware As A Service135

      2.1 Project Management Plan: Firmware As A Service137

      2.2 Scope Management Plan: Firmware As A Service139

      2.3 Requirements Management Plan: Firmware As A Service141

      2.4 Requirements Documentation: Firmware As A Service143

      2.5 Requirements Traceability Matrix: Firmware As A Service145

      2.6 Project Scope Statement: Firmware As A Service147

      2.7 Assumption and Constraint Log: Firmware As A Service149

      2.8 Work Breakdown Structure: Firmware As A Service151

      2.9 WBS Dictionary: Firmware As A Service153

      2.10 Schedule Management Plan: Firmware As A Service156

      2.11 Activity List: Firmware As A Service158

      2.12 Activity Attributes: Firmware As A Service160

      2.13 Milestone List: Firmware As A Service162

      2.14 Network Diagram: Firmware As A Service164

      2.15 Activity Resource Requirements: Firmware As A Service166

      2.16 Resource Breakdown Structure: Firmware As A Service167

      2.17 Activity Duration Estimates: Firmware As A Service169

      2.18 Duration Estimating Worksheet: Firmware As A Service171

      2.19 Project Schedule: Firmware As A Service173

      2.20 Cost Management Plan: Firmware As A Service175

      2.21 Activity Cost Estimates: Firmware As A Service177

      2.22 Cost Estimating Worksheet: Firmware As A Service179

      2.23 Cost Baseline: Firmware As A Service181

      2.24 Quality Management Plan: Firmware As A Service183

      2.25 Quality Metrics: Firmware As A Service185

      2.26 Process Improvement Plan: Firmware As A Service187

      2.27 Responsibility Assignment Matrix: Firmware As A Service189

      2.28 Roles and Responsibilities: Firmware As A Service191

      2.29 Human Resource Management Plan: Firmware As A Service193

      2.30 Communications Management Plan: Firmware As A Service195

      2.31 Risk Management Plan: Firmware As A Service197

      2.32 Risk Register: Firmware As A Service199

      2.33 Probability and Impact Assessment: Firmware As A Service201

      2.34 Probability and Impact Matrix: Firmware As A Service203

      2.35 Risk Data Sheet: Firmware As A Service205

      2.36 Procurement Management Plan: Firmware As A Service207

      2.37 Source Selection Criteria: Firmware As A Service209

      2.38 Stakeholder Management Plan: Firmware As A Service211

      2.39 Change Management Plan: Firmware As A Service213

      3.0 Executing Process Group: Firmware As A Service215

      3.1 Team Member Status Report: Firmware As A Service217

      3.2 Change Request: Firmware As A Service219

      3.3 Change Log: Firmware As A Service221

      3.4 Decision Log: Firmware As A Service223

      3.5 Quality Audit: Firmware As A Service225

      3.6 Team Directory: Firmware As A Service228

      3.7 Team Operating Agreement: Firmware As A Service230

      3.8 Team Performance Assessment: Firmware As A Service232

      3.9 Team Member Performance Assessment: Firmware As A Service234

      3.10 Issue Log: Firmware As A Service236

      4.0 Monitoring and Controlling Process Group: Firmware As A Service238

      4.1 Project Performance Report: Firmware As A Service240

      4.2 Variance Analysis: Firmware As A Service242

      4.3 Earned Value Status: Firmware As A Service244

      4.4 Risk Audit: Firmware As A Service246

      4.5 Contractor Status Report: Firmware As A Service248

      4.6 Formal Acceptance: Firmware As A Service250

      5.0 Closing Process Group: Firmware As A Service252

      5.1 Procurement Audit: Firmware As A Service254

      5.2 Contract Close-Out: Firmware As A Service256

      5.3 Project or Phase Close-Out: Firmware As A Service258

      5.4 Lessons Learned: Firmware As A Service260

      Index262

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1.

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