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What the Research Says

       What It Looks Like in the Real World

       Questions for Reflection

       Action Steps

       Conflict Resolution Form

       Chapter 13

       Communicate With Your Heart

       What the Research Says About Empathetic Listening

       What Empathetic Listening Looks Like in the Real World

       What the Research Says About Active Listening

       What Active Listening Looks Like in the Real World

       What the Research Says About Reflective Listening

       What Reflective Listening Looks Like in the Real World

       Questions for Reflection

       Action Steps

       Effective Listening Skills Checklist

       Chapter 14

       Open Up

       What the Research Says

       What It Looks Like in the Real World

       Questions for Reflection

       Action Steps

       Understanding Self-Disclosure and When It Is Appropriate

       Chapter 15

       Seal the Bond and Provide Effective Feedback

       What the Research Says

       What It Looks Like in the Real World

       Questions for Reflection

       Action Steps

       Methods for Providing Feedback

       Epilogue

       References and Resources

       Index

       About the Author

      Don Parker, EdD, is the principal of Posen Intermediate School in Posen-Robbins School District 143.5 in Posen, Illinois. Previously, he was the principal of Lincoln Avenue School, a K–8 school in Dolton, Illinois, where he improved the culture, implemented a resilience program, managed the implementation of restorative justice, and increased attendance and student achievement. Dr. Parker has been an educator since 1997 with a background as a teacher, dean of students, assistant principal of student life, assistant principal for curriculum and instruction, and assistant principal for activities and athletics.

      His experience in education includes working in the inner-city Chicago Public Schools district and predominantly low-income, minority suburban schools. Dr. Parker was also an adjunct professor and taught graduate courses to a cohort of students seeking their master’s degrees in curriculum and instruction at National Louis University in Bolingbrook, Illinois. His diverse background in education has provided him with the knowledge of how to best apply evidence-based methods and student interventions to improve student behavior and increase student achievement.

      Dr. Parker has a strong belief in creating a school climate in which the entire staff goes above and beyond to meet the academic and social-emotional needs of all students. He has presented throughout the United States at the top education conferences, including the Every Student Succeeds Act Conference, Staff Development for Educators, and the National Principals Conference. Dr. Parker is a professional development provider and conducts workshops titled “The Power of Building Trusting Relationships With Students at Risk” and “Implementing a Resilience Program for Students at Risk.”

      Dr. Parker received a bachelor’s degree in physical education and health from Wartburg College in Waverly, Iowa; a master’s degree in educational administration from Governors State University in University Park, Illinois; and a doctorate in educational leadership from Argosy University in Chicago, Illinois.

      To learn more about Dr. Parker’s work, go to www.bestpathwaytosuccess.com or follow @BestPathway on Twitter.

      To book Don Parker for professional development, contact [email protected].

       Foreword

       By Robert Jackson

      I have been involved in education in some capacity since 1995. I have authored five books for educators, parents, and students, and I speak across the United States at educational conferences and schools. I understand the importance of building positive relationships with students and how these are key to educators’ success with their students in the classroom. Many educators are lacking in this area, causing our students, especially those coming from tough circumstances, to continue to fail miserably.

      Don Parker knows something about building strong, healthy relationships with students. He has successfully done so as a teacher, school administrator, and principal in Chicago and its surrounding suburbs since 1997. His research and experience have led him to write this book.

      Statistics are stacked against troubled students, especially students of color, who researchers predict will be incarcerated at alarming numbers. In 2011–2012, about 3.2 million public school students received out-of-school suspensions (National Center for Education Statistics, 2017a). Suspensions and trouble at school can lead to students’ first contact with the criminal justice system. Schools are actually pushing students into the juvenile justice system by having them arrested at school.

      Research finds that students who have been suspended are more likely to be held back a grade and drop out of school entirely (Nelson & Lind, 2015). Of students who drop out, 60 percent will be incarcerated at some point. If educators simply take a highly organized approach to keeping students in school, it will make a difference in future crime statistics (Lynch, 2015). Dr. Parker and I are disturbed by these statistics and work tirelessly to create more of a positive destiny for students at risk. Every student is one caring adult away from being a success story.

      Each chapter of his book gives strategies and solutions to educators who are working with students who come from troubling backgrounds. You can’t teach who you can’t reach. Connecting with students is key to the success of any educator, and this book gives clear strategies of how to connect with troubled students. Students learn from their home environments and school environments. We can’t control what happens at home, but we can teach life skills to our students to help them navigate through school.

      Many students come in daily hurting with low self-esteem and no hope for the future.

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