LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Google Applications

      Scorecard Example12

      Google Applications

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Google Applications and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: Google Applications126

      1.1 Project Charter: Google Applications128

      1.2 Stakeholder Register: Google Applications130

      1.3 Stakeholder Analysis Matrix: Google Applications131

      2.0 Planning Process Group: Google Applications133

      2.1 Project Management Plan: Google Applications135

      2.2 Scope Management Plan: Google Applications137

      2.3 Requirements Management Plan: Google Applications139

      2.4 Requirements Documentation: Google Applications141

      2.5 Requirements Traceability Matrix: Google Applications143

      2.6 Project Scope Statement: Google Applications145

      2.7 Assumption and Constraint Log: Google Applications147

      2.8 Work Breakdown Structure: Google Applications149

      2.9 WBS Dictionary: Google Applications151

      2.10 Schedule Management Plan: Google Applications153

      2.11 Activity List: Google Applications156

      2.12 Activity Attributes: Google Applications158

      2.13 Milestone List: Google Applications160

      2.14 Network Diagram: Google Applications162

      2.15 Activity Resource Requirements: Google Applications164

      2.16 Resource Breakdown Structure: Google Applications165

      2.17 Activity Duration Estimates: Google Applications167

      2.18 Duration Estimating Worksheet: Google Applications169

      2.19 Project Schedule: Google Applications171

      2.20 Cost Management Plan: Google Applications173

      2.21 Activity Cost Estimates: Google Applications175

      2.22 Cost Estimating Worksheet: Google Applications177

      2.23 Cost Baseline: Google Applications179

      2.24 Quality Management Plan: Google Applications181

      2.25 Quality Metrics: Google Applications183

      2.26 Process Improvement Plan: Google Applications185

      2.27 Responsibility Assignment Matrix: Google Applications187

      2.28 Roles and Responsibilities: Google Applications189

      2.29 Human Resource Management Plan: Google Applications191

      2.30 Communications Management Plan: Google Applications193

      2.31 Risk Management Plan: Google Applications195

      2.32 Risk Register: Google Applications197

      2.33 Probability and Impact Assessment: Google Applications199

      2.34 Probability and Impact Matrix: Google Applications201

      2.35 Risk Data Sheet: Google Applications203

      2.36 Procurement Management Plan: Google Applications205

      2.37 Source Selection Criteria: Google Applications207

      2.38 Stakeholder Management Plan: Google Applications209

      2.39 Change Management Plan: Google Applications211

      3.0 Executing Process Group: Google Applications213

      3.1 Team Member Status Report: Google Applications215

      3.2 Change Request: Google Applications217

      3.3 Change Log: Google Applications219

      3.4 Decision Log: Google Applications221

      3.5 Quality Audit: Google Applications223

      3.6 Team Directory: Google Applications225

      3.7 Team Operating Agreement: Google Applications227

      3.8 Team Performance Assessment: Google Applications229

      3.9 Team Member Performance Assessment: Google Applications231

      3.10 Issue Log: Google Applications233

      4.0 Monitoring and Controlling Process Group: Google Applications235

      4.1 Project Performance Report: Google Applications237

      4.2 Variance Analysis: Google Applications239

      4.3 Earned Value Status: Google Applications241

      4.4 Risk Audit: Google Applications243

      4.5 Contractor Status Report: Google Applications245

      4.6 Formal Acceptance: Google Applications247

      5.0 Closing Process Group: Google Applications249

      5.1 Procurement Audit: Google Applications251

      5.2 Contract Close-Out: Google Applications254

      5.3 Project or Phase Close-Out: Google Applications256

      5.4 Lessons Learned: Google Applications258

      Index260

      CRITERION #1: RECOGNIZE