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services research related to market response and models?

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      55. How do you identify subcontractor relationships?

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      56. What are your needs in relation to Technical building services skills, labor, equipment, and markets?

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      57. How much are sponsors, customers, partners, stakeholders involved in Technical building services? In other words, what are the risks, if Technical building services does not deliver successfully?

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      58. What Technical building services problem should be solved?

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      59. What do employees need in the short term?

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      60. What prevents you from making the changes you know will make you a more effective Technical building services leader?

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      61. When a Technical building services manager recognizes a problem, what options are available?

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      62. Does the problem have ethical dimensions?

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      63. How are the Technical building services’s objectives aligned to the group’s overall stakeholder strategy?

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      64. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      65. What is the problem or issue?

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      66. Will Technical building services deliverables need to be tested and, if so, by whom?

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      67. Are losses recognized in a timely manner?

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      68. Who needs to know about Technical building services?

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      69. What are the stakeholder objectives to be achieved with Technical building services?

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      70. What else needs to be measured?

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      71. What are the expected benefits of Technical building services to the stakeholder?

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      72. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      73. Consider your own Technical building services project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      74. Who defines the rules in relation to any given issue?

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      75. How are you going to measure success?

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      76. Did you miss any major Technical building services issues?

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      77. What Technical building services capabilities do you need?

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      78. Do you recognize Technical building services achievements?

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      79. Are there any revenue recognition issues?

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      80. Which needs are not included or involved?

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      81. What are the timeframes required to resolve each of the issues/problems?

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      82. What Technical building services coordination do you need?

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      83. What problems are you facing and how do you consider Technical building services will circumvent those obstacles?

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      84. What Technical building services events should you attend?

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      85. How can auditing be a preventative security measure?

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      86. What information do users need?

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      87. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      88. Whom do you really need or want to serve?

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      89. Are there Technical building services problems defined?

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      90. What training and capacity building actions are needed to implement proposed reforms?

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      91. Who needs budgets?

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      92. How do you recognize an Technical building services objection?

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      93. Is the quality assurance team identified?

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      94. Will it solve real problems?

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      95. What is the Technical building services problem definition? What do you need to resolve?

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      96. Will a response program recognize when a crisis occurs and provide some level of response?

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      97. Are controls defined to recognize and contain problems?

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      98. What are the minority interests and what amount of minority interests can be recognized?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Technical building services Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      2. What is the scope of the Technical building services work?

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      3. Are there any constraints known that bear on the ability to perform Technical building services work? How is the team addressing them?

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      4. The political context: who holds power?

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      5.

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