ТОП просматриваемых книг сайта:
.
Читать онлайн.
<--- Score
117. Are customer(s) identified and segmented according to their different needs and requirements?
<--- Score
118. What would be the goal or target for a Technical building services’s improvement team?
<--- Score
119. What are the record-keeping requirements of Technical building services activities?
<--- Score
120. What is the definition of Technical building services excellence?
<--- Score
121. Is there a Technical building services management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
<--- Score
122. What are the rough order estimates on cost savings/opportunities that Technical building services brings?
<--- Score
123. What are the requirements for audit information?
<--- Score
124. How do you manage scope?
<--- Score
125. Has/have the customer(s) been identified?
<--- Score
126. Is there any additional Technical building services definition of success?
<--- Score
127. What baselines are required to be defined and managed?
<--- Score
128. What scope to assess?
<--- Score
129. Has a Technical building services requirement not been met?
<--- Score
130. Do you have organizational privacy requirements?
<--- Score
131. Is there a clear Technical building services case definition?
<--- Score
132. Who is gathering information?
<--- Score
133. Is Technical building services currently on schedule according to the plan?
<--- Score
134. Will a Technical building services production readiness review be required?
<--- Score
135. What are the Technical building services tasks and definitions?
<--- Score
136. Is the Technical building services scope complete and appropriately sized?
<--- Score
137. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
<--- Score
138. What is the scope of the Technical building services effort?
<--- Score
139. What are the tasks and definitions?
<--- Score
140. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
<--- Score
141. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Technical building services Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Have you included everything in your Technical building services cost models?
<--- Score
2. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Technical building services services/products?
<--- Score
3. Are the measurements objective?
<--- Score
4. Was a business case (cost/benefit) developed?
<--- Score
5. Why do you expend time and effort to implement measurement, for whom?
<--- Score
6. Are missed Technical building services opportunities costing your organization money?
<--- Score
7. How will effects be measured?
<--- Score
8. How will you measure your Technical building services effectiveness?
<--- Score
9. How do your measurements capture actionable Technical building services information for use in exceeding your customers expectations and securing your customers engagement?
<--- Score
10. What would be a real cause for concern?
<--- Score
11. How do you aggregate measures across priorities?
<--- Score
12. What are the uncertainties surrounding estimates of impact?
<--- Score
13. Did you tackle the cause or the symptom?
<--- Score
14. Are there measurements based on task performance?
<--- Score
15. Where can you go to verify the info?
<--- Score
16. How much does it cost?
<--- Score
17. What would it cost to replace your technology?
<--- Score
18. How is performance measured?
<--- Score
19. How frequently do you verify your Technical building services strategy?
<--- Score
20. Are supply costs steady or fluctuating?
<--- Score
21. Is the solution cost-effective?
<--- Score
22. How will you measure success?
<--- Score
23. What users will be impacted?
<--- Score
24. Do the benefits outweigh the costs?
<--- Score
25.