LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Google Apps

      Scorecard Example12

      Google Apps

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:99

      Google Apps and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Google Apps127

      1.1 Project Charter: Google Apps129

      1.2 Stakeholder Register: Google Apps131

      1.3 Stakeholder Analysis Matrix: Google Apps132

      2.0 Planning Process Group: Google Apps134

      2.1 Project Management Plan: Google Apps136

      2.2 Scope Management Plan: Google Apps138

      2.3 Requirements Management Plan: Google Apps140

      2.4 Requirements Documentation: Google Apps142

      2.5 Requirements Traceability Matrix: Google Apps144

      2.6 Project Scope Statement: Google Apps146

      2.7 Assumption and Constraint Log: Google Apps148

      2.8 Work Breakdown Structure: Google Apps150

      2.9 WBS Dictionary: Google Apps152

      2.10 Schedule Management Plan: Google Apps154

      2.11 Activity List: Google Apps156

      2.12 Activity Attributes: Google Apps158

      2.13 Milestone List: Google Apps160

      2.14 Network Diagram: Google Apps162

      2.15 Activity Resource Requirements: Google Apps164

      2.16 Resource Breakdown Structure: Google Apps166

      2.17 Activity Duration Estimates: Google Apps168

      2.18 Duration Estimating Worksheet: Google Apps170

      2.19 Project Schedule: Google Apps172

      2.20 Cost Management Plan: Google Apps174

      2.21 Activity Cost Estimates: Google Apps176

      2.22 Cost Estimating Worksheet: Google Apps178

      2.23 Cost Baseline: Google Apps180

      2.24 Quality Management Plan: Google Apps182

      2.25 Quality Metrics: Google Apps184

      2.26 Process Improvement Plan: Google Apps186

      2.27 Responsibility Assignment Matrix: Google Apps188

      2.28 Roles and Responsibilities: Google Apps190

      2.29 Human Resource Management Plan: Google Apps192

      2.30 Communications Management Plan: Google Apps194

      2.31 Risk Management Plan: Google Apps196

      2.32 Risk Register: Google Apps198

      2.33 Probability and Impact Assessment: Google Apps200

      2.34 Probability and Impact Matrix: Google Apps202

      2.35 Risk Data Sheet: Google Apps204

      2.36 Procurement Management Plan: Google Apps206

      2.37 Source Selection Criteria: Google Apps208

      2.38 Stakeholder Management Plan: Google Apps210

      2.39 Change Management Plan: Google Apps212

      3.0 Executing Process Group: Google Apps214

      3.1 Team Member Status Report: Google Apps216

      3.2 Change Request: Google Apps218

      3.3 Change Log: Google Apps220

      3.4 Decision Log: Google Apps222

      3.5 Quality Audit: Google Apps224

      3.6 Team Directory: Google Apps227

      3.7 Team Operating Agreement: Google Apps229

      3.8 Team Performance Assessment: Google Apps231

      3.9 Team Member Performance Assessment: Google Apps233

      3.10 Issue Log: Google Apps235

      4.0 Monitoring and Controlling Process Group: Google Apps237

      4.1 Project Performance Report: Google Apps239

      4.2 Variance Analysis: Google Apps241

      4.3 Earned Value Status: Google Apps243

      4.4 Risk Audit: Google Apps245

      4.5 Contractor Status Report: Google Apps247

      4.6 Formal Acceptance: Google Apps249

      5.0 Closing Process Group: Google Apps251

      5.1 Procurement Audit: Google Apps253

      5.2 Contract Close-Out: Google Apps255

      5.3 Project or Phase Close-Out: Google Apps257

      5.4 Lessons Learned: Google Apps259

      Index261

      CRITERION #1: RECOGNIZE