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      10. Has the Flexible production work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      11. What would be the goal or target for a Flexible production’s improvement team?

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      12. How do you manage scope?

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      13. What defines best in class?

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      14. Have all of the relationships been defined properly?

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      15. Have specific policy objectives been defined?

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      16. What was the context?

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      17. When is the estimated completion date?

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      18. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      19. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      20. Has a high-level ‘as is’ process map been completed, verified and validated?

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      21. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      22. How do you think the partners involved in Flexible production would have defined success?

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      23. If substitutes have been appointed, have they been briefed on the Flexible production goals and received regular communications as to the progress to date?

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      24. How have you defined all Flexible production requirements first?

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      25. Is scope creep really all bad news?

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      26. Does the scope remain the same?

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      27. What information do you gather?

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      28. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      29. What is the scope of Flexible production?

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      30. Are approval levels defined for contracts and supplements to contracts?

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      31. When is/was the Flexible production start date?

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      32. What sort of initial information to gather?

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      33. What is in the scope and what is not in scope?

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      34. How do you hand over Flexible production context?

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      35. What is the scope of the Flexible production effort?

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      36. Who are the Flexible production improvement team members, including Management Leads and Coaches?

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      37. Are resources adequate for the scope?

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      38. Is Flexible production currently on schedule according to the plan?

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      39. How will the Flexible production team and the group measure complete success of Flexible production?

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      40. Is there a clear Flexible production case definition?

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      41. How do you gather Flexible production requirements?

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      42. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      43. What is the worst case scenario?

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      44. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      45. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      46. What is in scope?

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      47. What customer feedback methods were used to solicit their input?

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      48. How do you gather requirements?

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      49. Is special Flexible production user knowledge required?

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      50. What key stakeholder process output measure(s) does Flexible production leverage and how?

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      51. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      52. Is the team equipped with available and reliable resources?

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      53. Is there a Flexible production management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      54. Are audit criteria, scope, frequency and methods defined?

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      55. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      56. Who is gathering Flexible production information?

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      57. Has everyone on the team, including the team leaders, been properly trained?

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      58. What are the Flexible production tasks and definitions?

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      59. When are meeting minutes sent out? Who is on the distribution list?

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      60. What are the requirements for audit information?

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      61. What intelligence can you gather?

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      62. Who defines (or who defined) the rules and roles?

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      63. What Flexible production services do you require?

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