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Are task requirements clearly defined?

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      71. How did the Knowledge database manager receive input to the development of a Knowledge database improvement plan and the estimated completion dates/times of each activity?

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      72. Has the direction changed at all during the course of Knowledge database? If so, when did it change and why?

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      73. How have you defined all Knowledge database requirements first?

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      74. How often are the team meetings?

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      75. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      76. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      77. What defines best in class?

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      78. Does the team have regular meetings?

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      79. Is the Knowledge database scope complete and appropriately sized?

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      80. Is the scope of Knowledge database defined?

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      81. When are meeting minutes sent out? Who is on the distribution list?

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      82. Is Knowledge database required?

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      83. What is the scope of the Knowledge database work?

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      84. Have specific policy objectives been defined?

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      85. What scope do you want your strategy to cover?

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      86. What is out-of-scope initially?

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      87. What baselines are required to be defined and managed?

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      88. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      89. When is/was the Knowledge database start date?

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      90. Are required metrics defined, what are they?

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      91. Is Knowledge database currently on schedule according to the plan?

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      92. Why are you doing Knowledge database and what is the scope?

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      93. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      94. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      95. What constraints exist that might impact the team?

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      96. What critical content must be communicated – who, what, when, where, and how?

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      97. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      98. Has a Knowledge database requirement not been met?

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      99. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      100. What system do you use for gathering Knowledge database information?

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      101. What Knowledge database requirements should be gathered?

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      102. Are accountability and ownership for Knowledge database clearly defined?

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      103. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      104. How does the Knowledge database manager ensure against scope creep?

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      105. What is out of scope?

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      106. Has a project plan, Gantt chart, or similar been developed/completed?

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      107. What are the compelling stakeholder reasons for embarking on Knowledge database?

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      108. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      109. Is the work to date meeting requirements?

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      110. What sort of initial information to gather?

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      111. Are there different segments of customers?

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      112. What is a worst-case scenario for losses?

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      113. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      114. How do you gather requirements?

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      115. Are different versions of process maps needed to account for the different types of inputs?

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      116. What is in scope?

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      117. Are approval levels defined for contracts and supplements to contracts?

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      118. What are the Knowledge database tasks and definitions?

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      119. Does the scope remain the same?

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      120. What is the worst case scenario?

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      121. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      122. Who is gathering Knowledge database information?

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      123. Is Knowledge database linked to key stakeholder goals and objectives?

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      124. Has a team charter been developed and communicated?

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      125. What Knowledge database services

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