Скачать книгу

Do you know what you need to know about Knowledge database?

      <--- Score

      59. Can management personnel recognize the monetary benefit of Knowledge database?

      <--- Score

      60. Would you recognize a threat from the inside?

      <--- Score

      61. What are the clients issues and concerns?

      <--- Score

      62. Are losses recognized in a timely manner?

      <--- Score

      63. What are the expected benefits of Knowledge database to the stakeholder?

      <--- Score

      64. What does Knowledge database success mean to the stakeholders?

      <--- Score

      65. Which needs are not included or involved?

      <--- Score

      66. Whom do you really need or want to serve?

      <--- Score

      67. To what extent does each concerned units management team recognize Knowledge database as an effective investment?

      <--- Score

      68. Who should resolve the Knowledge database issues?

      <--- Score

      69. Do you need different information or graphics?

      <--- Score

      70. What else needs to be measured?

      <--- Score

      71. What needs to be done?

      <--- Score

      72. What resources or support might you need?

      <--- Score

      73. For your Knowledge database project, identify and describe the business environment, is there more than one layer to the business environment?

      <--- Score

      74. What prevents you from making the changes you know will make you a more effective Knowledge database leader?

      <--- Score

      75. Is the quality assurance team identified?

      <--- Score

      76. Do you recognize Knowledge database achievements?

      <--- Score

      77. How are you going to measure success?

      <--- Score

      78. Who else hopes to benefit from it?

      <--- Score

      79. Do you have/need 24-hour access to key personnel?

      <--- Score

      80. Looking at each person individually – does every one have the qualities which are needed to work in this group?

      <--- Score

      81. When a Knowledge database manager recognizes a problem, what options are available?

      <--- Score

      82. What is the extent or complexity of the Knowledge database problem?

      <--- Score

      83. Will it solve real problems?

      <--- Score

      84. What would happen if Knowledge database weren’t done?

      <--- Score

      85. How does it fit into your organizational needs and tasks?

      <--- Score

      86. Which information does the Knowledge database business case need to include?

      <--- Score

      87. Are you dealing with any of the same issues today as yesterday? What can you do about this?

      <--- Score

      88. What is the problem and/or vulnerability?

      <--- Score

      89. What are the Knowledge database resources needed?

      <--- Score

      90. How do you assess your Knowledge database workforce capability and capacity needs, including skills, competencies, and staffing levels?

      <--- Score

      91. Do you need to avoid or amend any Knowledge database activities?

      <--- Score

      92. Does Knowledge database create potential expectations in other areas that need to be recognized and considered?

      <--- Score

      93. What situation(s) led to this Knowledge database Self Assessment?

      <--- Score

      94. Is it needed?

      <--- Score

      95. Who defines the rules in relation to any given issue?

      <--- Score

      96. Who are your key stakeholders who need to sign off?

      <--- Score

      97. What extra resources will you need?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Knowledge database Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Has your scope been defined?

      <--- Score

      2. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

      <--- Score

      3. What is the scope?

      <--- Score

      4. How do you hand over Knowledge database context?

      <--- Score

      5. Do you have organizational privacy requirements?

      <--- Score

      6. Are resources adequate for the scope?

      <--- Score

      7. How do you manage unclear Knowledge database requirements?

      <--- Score

      8. The political context: who holds power?

      <--- Score

      9. What sources do you use to gather information for a Knowledge database study?

      <--- Score

      10. How will variation in the actual durations of each activity be dealt with to ensure that the expected Knowledge database results are met?

      <--- Score

      11. What would be the goal or target for a Knowledge database’s improvement team?

      <--- Score

      12. What are the requirements for audit information?

Скачать книгу