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a Document processing success story or case study ready to tell and share?

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      123. What are the dynamics of the communication plan?

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      124. Are roles and responsibilities formally defined?

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      125. What constraints exist that might impact the team?

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      126. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      127. Has a project plan, Gantt chart, or similar been developed/completed?

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      128. Are the Document processing requirements complete?

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      129. What sources do you use to gather information for a Document processing study?

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      130. Have all basic functions of Document processing been defined?

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      131. Where can you gather more information?

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      132. What is the definition of success?

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      133. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      134. What are the Document processing use cases?

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      135. What intelligence can you gather?

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      136. What is the definition of Document processing excellence?

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      137. What is the context?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Document processing Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How will success or failure be measured?

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      2. What are the strategic priorities for this year?

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      3. What are the current costs of the Document processing process?

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      4. Do you have any cost Document processing limitation requirements?

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      5. How frequently do you track Document processing measures?

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      6. How do you prevent mis-estimating cost?

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      7. Are you able to realize any cost savings?

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      8. What is the total cost related to deploying Document processing, including any consulting or professional services?

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      9. How do you verify performance?

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      10. Was a business case (cost/benefit) developed?

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      11. Do you verify that corrective actions were taken?

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      12. What are you verifying?

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      13. What causes innovation to fail or succeed in your organization?

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      14. What tests verify requirements?

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      15. How do you measure lifecycle phases?

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      16. What are the costs of delaying Document processing action?

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      17. Where is it measured?

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      18. What drives O&M cost?

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      19. What does losing customers cost your organization?

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      20. What is the cause of any Document processing gaps?

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      21. Are there any easy-to-implement alternatives to Document processing? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      22. What would it cost to replace your technology?

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      23. Are the Document processing benefits worth its costs?

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      24. What details are required of the Document processing cost structure?

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      25. What is the Document processing business impact?

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      26. How can you measure Document processing in a systematic way?

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      27. Which Document processing impacts are significant?

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      28. How will your organization measure success?

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      29. What are the costs of reform?

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      30. How to cause the change?

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      31. How do you measure variability?

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      32. What do people want to verify?

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      33. What are the Document processing investment costs?

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      34. When should you bother with diagrams?

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      35. Are the measurements objective?

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      36. Who should receive measurement reports?

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      37. Are actual costs in line with budgeted costs?

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      38. What evidence is there and what is measured?

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      39.

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