LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Document Processing

      Scorecard Example12

      Document Processing

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:102

      Document Processing and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Document Processing128

      1.1 Project Charter: Document Processing130

      1.2 Stakeholder Register: Document Processing132

      1.3 Stakeholder Analysis Matrix: Document Processing133

      2.0 Planning Process Group: Document Processing135

      2.1 Project Management Plan: Document Processing138

      2.2 Scope Management Plan: Document Processing140

      2.3 Requirements Management Plan: Document Processing142

      2.4 Requirements Documentation: Document Processing144

      2.5 Requirements Traceability Matrix: Document Processing146

      2.6 Project Scope Statement: Document Processing148

      2.7 Assumption and Constraint Log: Document Processing150

      2.8 Work Breakdown Structure: Document Processing152

      2.9 WBS Dictionary: Document Processing154

      2.10 Schedule Management Plan: Document Processing156

      2.11 Activity List: Document Processing158

      2.12 Activity Attributes: Document Processing160

      2.13 Milestone List: Document Processing162

      2.14 Network Diagram: Document Processing164

      2.15 Activity Resource Requirements: Document Processing166

      2.16 Resource Breakdown Structure: Document Processing167

      2.17 Activity Duration Estimates: Document Processing169

      2.18 Duration Estimating Worksheet: Document Processing171

      2.19 Project Schedule: Document Processing173

      2.20 Cost Management Plan: Document Processing175

      2.21 Activity Cost Estimates: Document Processing177

      2.22 Cost Estimating Worksheet: Document Processing179

      2.23 Cost Baseline: Document Processing181

      2.24 Quality Management Plan: Document Processing183

      2.25 Quality Metrics: Document Processing185

      2.26 Process Improvement Plan: Document Processing187

      2.27 Responsibility Assignment Matrix: Document Processing189

      2.28 Roles and Responsibilities: Document Processing191

      2.29 Human Resource Management Plan: Document Processing193

      2.30 Communications Management Plan: Document Processing195

      2.31 Risk Management Plan: Document Processing197

      2.32 Risk Register: Document Processing199

      2.33 Probability and Impact Assessment: Document Processing201

      2.34 Probability and Impact Matrix: Document Processing203

      2.35 Risk Data Sheet: Document Processing205

      2.36 Procurement Management Plan: Document Processing207

      2.37 Source Selection Criteria: Document Processing209

      2.38 Stakeholder Management Plan: Document Processing211

      2.39 Change Management Plan: Document Processing213

      3.0 Executing Process Group: Document Processing215

      3.1 Team Member Status Report: Document Processing217

      3.2 Change Request: Document Processing219

      3.3 Change Log: Document Processing221

      3.4 Decision Log: Document Processing223

      3.5 Quality Audit: Document Processing225

      3.6 Team Directory: Document Processing228

      3.7 Team Operating Agreement: Document Processing230

      3.8 Team Performance Assessment: Document Processing232

      3.9 Team Member Performance Assessment: Document Processing234

      3.10 Issue Log: Document Processing236

      4.0 Monitoring and Controlling Process Group: Document Processing238

      4.1 Project Performance Report: Document Processing240

      4.2 Variance Analysis: Document Processing242

      4.3 Earned Value Status: Document Processing244

      4.4 Risk Audit: Document Processing246

      4.5 Contractor Status Report: Document Processing248

      4.6 Formal Acceptance: Document Processing250

      5.0 Closing Process Group: Document Processing252

      5.1 Procurement Audit: Document Processing254

      5.2 Contract Close-Out: Document Processing256

      5.3 Project or Phase Close-Out: Document Processing258

      5.4 Lessons Learned: Document Processing260

      Index262

      CRITERION #1: RECOGNIZE