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      121. What key stakeholder process output measure(s) does Security Administration leverage and how?

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      122. What is in scope?

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      123. What sort of initial information to gather?

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      124. How do you manage unclear Security Administration requirements?

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      125. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      126. What scope do you want your strategy to cover?

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      127. Has the direction changed at all during the course of Security Administration? If so, when did it change and why?

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      128. What information should you gather?

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      129. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      130. How do you keep key subject matter experts in the loop?

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      131. When is/was the Security Administration start date?

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      132. Where can you gather more information?

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      133. Are different versions of process maps needed to account for the different types of inputs?

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      134. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      135. Has the Security Administration work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      136. How do you gather requirements?

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      137. Has a team charter been developed and communicated?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Security Administration Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Are there any easy-to-implement alternatives to Security Administration? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      2. What are the Security Administration investment costs?

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      3. Is there an opportunity to verify requirements?

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      4. What are the Security Administration key cost drivers?

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      5. What is the cost of rework?

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      6. How do you measure variability?

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      7. How will you measure your Security Administration effectiveness?

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      8. Is the cost worth the Security Administration effort ?

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      9. What are your key Security Administration organizational performance measures, including key short and longer-term financial measures?

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      10. How can you reduce costs?

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      11. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      12. What is the Security Administration business impact?

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      13. What are the estimated costs of proposed changes?

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      14. What would be a real cause for concern?

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      15. What are hidden Security Administration quality costs?

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      16. What are the costs of delaying Security Administration action?

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      17. How do your measurements capture actionable Security Administration information for use in exceeding your customers expectations and securing your customers engagement?

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      18. How do you control the overall costs of your work processes?

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      19. Will Security Administration have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      20. How do you verify performance?

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      21. How much does it cost?

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      22. What is measured? Why?

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      23. Have you included everything in your Security Administration cost models?

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      24. How do you verify the authenticity of the data and information used?

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      25. How will your organization measure success?

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      26. How do you verify and validate the Security Administration data?

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      27. What relevant entities could be measured?

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      28. How sensitive must the Security Administration strategy be to cost?

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      29. What details are required of the Security Administration cost structure?

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      30. What are the costs and benefits?

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      31. What could cause delays in the schedule?

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      32. Do the benefits outweigh the costs?

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      33. What tests verify requirements?

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