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      14. Is there a Transfer of information management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      15. What is in scope?

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      16. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      17. How would you define the culture at your organization, how susceptible is it to Transfer of information changes?

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      18. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      19. What is in the scope and what is not in scope?

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      20. Is the Transfer of information scope manageable?

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      21. Has everyone on the team, including the team leaders, been properly trained?

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      22. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      23. When are meeting minutes sent out? Who is on the distribution list?

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      24. Has a Transfer of information requirement not been met?

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      25. What happens if Transfer of information’s scope changes?

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      26. Where can you gather more information?

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      27. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      28. What gets examined?

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      29. What is a worst-case scenario for losses?

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      30. Who are the Transfer of information improvement team members, including Management Leads and Coaches?

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      31. What information should you gather?

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      32. Are accountability and ownership for Transfer of information clearly defined?

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      33. Scope of sensitive information?

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      34. Have all basic functions of Transfer of information been defined?

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      35. Has a team charter been developed and communicated?

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      36. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      37. If substitutes have been appointed, have they been briefed on the Transfer of information goals and received regular communications as to the progress to date?

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      38. Is the scope of Transfer of information defined?

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      39. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      40. How do you manage changes in Transfer of information requirements?

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      41. Have all of the relationships been defined properly?

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      42. Are the Transfer of information requirements complete?

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      43. What is the scope of the Transfer of information effort?

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      44. How do you gather requirements?

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      45. What are the requirements for audit information?

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      46. What is the worst case scenario?

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      47. Is special Transfer of information user knowledge required?

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      48. Is it clearly defined in and to your organization what you do?

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      49. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      50. How do you build the right business case?

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      51. Have the customer needs been translated into specific, measurable requirements? How?

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      52. Is there a clear Transfer of information case definition?

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      53. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      54. What was the context?

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      55. What knowledge or experience is required?

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      56. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      57. How often are the team meetings?

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      58. Are customer(s) identified and segmented according to their different needs and requirements?

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      59. Are there any constraints known that bear on the ability to perform Transfer of information work? How is the team addressing them?

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      60. How do you catch Transfer of information definition inconsistencies?

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      61. Who approved the Transfer of information scope?

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      62. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      63. Are the Transfer of information requirements testable?

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      64. How do you gather the stories?

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      65. What sources do you use to gather information for a Transfer of information study?

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      66. What would be the goal or target for a Transfer of information’s improvement team?

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      67. Has a high-level ‘as is’ process map been completed, verified and validated?

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