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transfer to the corresponding spoke in the Transfer Of Information Scorecard on the second next page of the Self-Assessment.

      Your completed Transfer Of Information Scorecard will give you a clear presentation of which Transfer Of Information areas need attention.

      Transfer Of Information

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Transfer Of Information

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Transfer Of Information

      Scorecard Example12

      Transfer Of Information

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:56

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:87

      CRITERION #7: SUSTAIN:99

      Transfer Of Information and Managing Projects, Criteria for Project Managers:124

      1.0 Initiating Process Group: Transfer Of Information125

      1.1 Project Charter: Transfer Of Information127

      1.2 Stakeholder Register: Transfer Of Information129

      1.3 Stakeholder Analysis Matrix: Transfer Of Information130

      2.0 Planning Process Group: Transfer Of Information132

      2.1 Project Management Plan: Transfer Of Information134

      2.2 Scope Management Plan: Transfer Of Information136

      2.3 Requirements Management Plan: Transfer Of Information138

      2.4 Requirements Documentation: Transfer Of Information140

      2.5 Requirements Traceability Matrix: Transfer Of Information142

      2.6 Project Scope Statement: Transfer Of Information144

      2.7 Assumption and Constraint Log: Transfer Of Information146

      2.8 Work Breakdown Structure: Transfer Of Information148

      2.9 WBS Dictionary: Transfer Of Information150

      2.10 Schedule Management Plan: Transfer Of Information152

      2.11 Activity List: Transfer Of Information154

      2.12 Activity Attributes: Transfer Of Information156

      2.13 Milestone List: Transfer Of Information158

      2.14 Network Diagram: Transfer Of Information160

      2.15 Activity Resource Requirements: Transfer Of Information162

      2.16 Resource Breakdown Structure: Transfer Of Information163

      2.17 Activity Duration Estimates: Transfer Of Information165

      2.18 Duration Estimating Worksheet: Transfer Of Information167

      2.19 Project Schedule: Transfer Of Information169

      2.20 Cost Management Plan: Transfer Of Information171

      2.21 Activity Cost Estimates: Transfer Of Information173

      2.22 Cost Estimating Worksheet: Transfer Of Information175

      2.23 Cost Baseline: Transfer Of Information177

      2.24 Quality Management Plan: Transfer Of Information179

      2.25 Quality Metrics: Transfer Of Information181

      2.26 Process Improvement Plan: Transfer Of Information183

      2.27 Responsibility Assignment Matrix: Transfer Of Information185

      2.28 Roles and Responsibilities: Transfer Of Information187

      2.29 Human Resource Management Plan: Transfer Of Information189

      2.30 Communications Management Plan: Transfer Of Information191

      2.31 Risk Management Plan: Transfer Of Information193

      2.32 Risk Register: Transfer Of Information195

      2.33 Probability and Impact Assessment: Transfer Of Information197

      2.34 Probability and Impact Matrix: Transfer Of Information199

      2.35 Risk Data Sheet: Transfer Of Information201

      2.36 Procurement Management Plan: Transfer Of Information203

      2.37 Source Selection Criteria: Transfer Of Information205

      2.38 Stakeholder Management Plan: Transfer Of Information207

      2.39 Change Management Plan: Transfer Of Information209

      3.0 Executing Process Group: Transfer Of Information211

      3.1 Team Member Status Report: Transfer Of Information213

      3.2 Change Request: Transfer Of Information215

      3.3 Change Log: Transfer Of Information217

      3.4 Decision Log: Transfer Of Information219

      3.5 Quality Audit: Transfer Of Information221

      3.6 Team Directory: Transfer Of Information224

      3.7 Team Operating Agreement: Transfer Of Information226

      3.8 Team Performance Assessment: Transfer Of Information228

      3.9 Team Member Performance Assessment: Transfer Of Information231

      3.10 Issue Log: Transfer Of Information233

      4.0 Monitoring and Controlling Process Group: Transfer Of Information235

      4.1 Project Performance Report: Transfer Of Information237

      4.2 Variance Analysis: Transfer Of Information239

      4.3 Earned Value Status: Transfer Of Information241

      4.4 Risk Audit: Transfer Of Information243

      4.5 Contractor Status Report: Transfer Of Information245

      4.6 Formal Acceptance: Transfer Of Information247

      5.0 Closing Process Group: Transfer Of Information249

      5.1 Procurement Audit: Transfer Of Information251

      5.2 Contract Close-Out: Transfer Of Information254

      5.3 Project or Phase Close-Out: Transfer Of Information256

      5.4 Lessons Learned: Transfer Of Information258

      Index260

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2

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