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      15. Are there different segments of customers?

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      16. What is in scope?

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      17. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      18. How do you think the partners involved in Microsoft Ignite would have defined success?

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      19. What are the record-keeping requirements of Microsoft Ignite activities?

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      20. Who defines (or who defined) the rules and roles?

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      21. Is Microsoft Ignite currently on schedule according to the plan?

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      22. Are there any constraints known that bear on the ability to perform Microsoft Ignite work? How is the team addressing them?

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      23. What would be the goal or target for a Microsoft Ignite’s improvement team?

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      24. How is the team tracking and documenting its work?

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      25. Is it clearly defined in and to your organization what you do?

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      26. Is there a Microsoft Ignite management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      27. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      28. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      29. Who is gathering information?

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      30. What are the rough order estimates on cost savings/opportunities that Microsoft Ignite brings?

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      31. What information do you gather?

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      32. When is/was the Microsoft Ignite start date?

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      33. How do you manage unclear Microsoft Ignite requirements?

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      34. What system do you use for gathering Microsoft Ignite information?

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      35. What baselines are required to be defined and managed?

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      36. What Microsoft Ignite services do you require?

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      37. How do you hand over Microsoft Ignite context?

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      38. Has/have the customer(s) been identified?

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      39. What is out-of-scope initially?

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      40. Are different versions of process maps needed to account for the different types of inputs?

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      41. Has everyone on the team, including the team leaders, been properly trained?

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      42. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      43. When is the estimated completion date?

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      44. How do you manage changes in Microsoft Ignite requirements?

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      45. How have you defined all Microsoft Ignite requirements first?

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      46. How are consistent Microsoft Ignite definitions important?

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      47. Will team members regularly document their Microsoft Ignite work?

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      48. What are the requirements for audit information?

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      49. Are audit criteria, scope, frequency and methods defined?

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      50. Has a team charter been developed and communicated?

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      51. Has a Microsoft Ignite requirement not been met?

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      52. How can the value of Microsoft Ignite be defined?

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      53. Is the Microsoft Ignite scope manageable?

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      54. How do you catch Microsoft Ignite definition inconsistencies?

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      55. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      56. What was the context?

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      57. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      58. What sort of initial information to gather?

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      59. Does the scope remain the same?

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      60. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      61. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      62. What are (control) requirements for Microsoft Ignite Information?

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      63. Is the team equipped with available and reliable resources?

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      64. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      65. Have specific policy objectives been defined?

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      66. What is the definition of Microsoft Ignite excellence?

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      67. What scope do you want your strategy to cover?

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      68. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      69. Are task requirements clearly defined?

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      70. What are the tasks and definitions?

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      71.

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