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this?

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      62. Is the need for organizational change recognized?

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      63. Do you need to update on-premise Exchange or Active Directory services before migrating?

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      64. For your Microsoft Ignite project, identify and describe the business environment, is there more than one layer to the business environment?

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      65. Consider your own Microsoft Ignite project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      66. Who should resolve the Microsoft Ignite issues?

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      67. What is the problem or issue?

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      68. What are the timeframes required to resolve each of the issues/problems?

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      69. Is the quality assurance team identified?

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      70. Think about the people you identified for your Microsoft Ignite project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      71. Will new equipment/products be required to facilitate Microsoft Ignite delivery, for example is new software needed?

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      72. What do you need to start doing?

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      73. What are your needs in relation to Microsoft Ignite skills, labor, equipment, and markets?

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      74. Is it needed?

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      75. What does Microsoft Ignite success mean to the stakeholders?

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      76. Would you recognize a threat from the inside?

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      77. What are the clients issues and concerns?

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      78. How are the Microsoft Ignite’s objectives aligned to the group’s overall stakeholder strategy?

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      79. What are the expected benefits of Microsoft Ignite to the stakeholder?

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      80. What training and capacity building actions are needed to implement proposed reforms?

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      81. Will a response program recognize when a crisis occurs and provide some level of response?

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      82. Who defines the rules in relation to any given issue?

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      83. What vendors make products that address the Microsoft Ignite needs?

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      84. What are the minority interests and what amount of minority interests can be recognized?

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      85. How do you recognize an Microsoft Ignite objection?

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      86. Do you need different information or graphics?

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      87. How do you recognize an objection?

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      88. Where is training needed?

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      89. What resources or support might you need?

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      90. What is the smallest subset of the problem you can usefully solve?

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      91. How do you take a forward-looking perspective in identifying Microsoft Ignite research related to market response and models?

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      92. How do you assess your Microsoft Ignite workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      93. How are training requirements identified?

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      94. How many trainings, in total, are needed?

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      95. What Microsoft Ignite events should you attend?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Microsoft Ignite Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How did the Microsoft Ignite manager receive input to the development of a Microsoft Ignite improvement plan and the estimated completion dates/times of each activity?

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      2. Are resources adequate for the scope?

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      3. Has a high-level ‘as is’ process map been completed, verified and validated?

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      4. What are the Microsoft Ignite use cases?

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      5. How do you manage scope?

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      6. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      7. Are all requirements met?

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      8. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      9. Are customer(s) identified and segmented according to their different needs and requirements?

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      10. Do you have a Microsoft Ignite success story or case study ready to tell and share?

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      11. What is a worst-case scenario for losses?

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      12. Why are you doing Microsoft Ignite and what is the scope?

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      13. What is the scope of the Microsoft Ignite effort?

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      14. What constraints exist that might impact the team?

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