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‘We are not beggars. I am not here for you to cast your pity at me like breadcrumbs tossed to a cripple. Because I know you’re listening to me; and my voice won’t be silent, not yet.’Tejas Verdes (‘Green Gables’), once a sea-side resort, was an infamous Chilean torture and detention centre during the early years following the Pinochet coup in 1973. Fermín Cabal’s humane and powerful play traces the life of a young woman who vanished one night in Santiago. Beneath the tolling of the church bells, her voice and the voices of those who share her story ring out with poetic beauty and overwhelming love.

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The Complete Leader: Handbook of Essentials for Human Services Leadership gives leaders within human services organizations with lay or professional leadership responsibilities, over 25 essential practices for human services. Special attention is paid to supervision, case management, evaluation, teamwork and character. The content of this handbook was developed over three decades by respected leader Robert Shaw, working in various services with individuals and families. His approaches are holistic and integrated for both the needs of families and the nature of a human service organization's leaders. It is estimated there are over 100,000 non-profit organizations in Canada and almost 2 million in the USA in the health care, social services, schools and universities, community and recreation services, churches and arts organizations. An estimated 6,000,000 American and 500,000 Canadian lay and professional leaders provide services to troubled children and their families. This book is an essential tool for these leaders in the areas of professional practices, client services and organizational skills.

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Good leaders become great by skillfully managing their own vulnerabilities Leadership Blindspots: How Successful Leaders Identify and Overcome the Weaknesses That Matter is a comprehensive guide to recognizing and acting on the weak points that can impair effectiveness, diminish results, and harm a career. Written by a 30-year veteran of the leadership consulting industry and author of Trust in the Balance, the book contains examples, worksheets and surveys that illustrate the practical application of the advice presented. An online questionnaire helps readers discover their own leadership vulnerabilities, and the book provides a roadmap for creating a targeted plan to increase their awareness in the areas that truly matter. The blindspot risk is that leaders fail to respond to weaknesses or threats due to a variety of factors including the complexity of their organizations, over-confidence in their own capabilities, and being surrounded by deferential subordinates. Leadership Blindspots provides a useful model for understanding how blindspots operate and why they persist, but at the same time suggests real, actionable steps to improvement. The book details a range of techniques that make blindspots stand out in sharp relief, so action can be taken before severe damage occurs – to a leader or his or her company. Topics include: A framework to understand the threats posed by blindspots The four most important types of blindspots – self, team, company and markets Detailed case studies of blindspots in leaders across a variety of industries A summary of the most common leadership blindspots Corrective practices that help mitigate the risks that blindspots pose The one characteristic great leaders share is the constant desire for self-improvement. Good can always be better. These weaknesses and threats are called blindspots because they are invisible to the individual but have the potential to wreak havoc on one's reputation and long-term success. Identifying and fixing crucial problems is the leader's job, and sometimes the most debilitating problems are with the leaders themselves. Leadership Blindspots: How Successful Leaders Identify and Overcome the Weaknesses That Matter is the first step toward owning and addressing one's vulnerabilities and, as a result, becoming a more effective leader.

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