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4-6: The More Options menu for a team’s channel.FIGURE 4-7: Setting channel notifications.FIGURE 4-8: Managing the moderators and permissions for a channel.FIGURE 4-9: Obtaining the dedicated email address to send email directly to the...FIGURE 4-10: Viewing an email sent to the channel.FIGURE 4-11: Viewing some of the connectors that are available for a channel.FIGURE 4-12: The Chat feature of Teams.FIGURE 4-13: Starting a new chat in Teams.FIGURE 4-14: Adding additional people to a chat.FIGURE 4-15: Adding a title to a chat.FIGURE 4-16: Pinning a chat to the top of the list for quick access.FIGURE 4-17: Additional chat options.FIGURE 4-18: Adding an emoji to your message.FIGURE 4-19: Microsoft Teams emoji shortcuts.FIGURE 4-20: Adding a sticker to your message.FIGURE 4-21: Attaching a file to a message to send to a channel.FIGURE 4-22: Reacting to a message with a thumbs up.

      5 Chapter 5FIGURE 5-1: The Files and Wiki tabs in a channel.FIGURE 5-2: Viewing the Files of a Teams channel in SharePoint.FIGURE 5-3: Viewing the Wiki tab in a Teams channel.FIGURE 5-4: The Apps tab on the settings page for a team.FIGURE 5-5: The apps store in Microsoft Teams.FIGURE 5-6: Adding the Trello app to a team.FIGURE 5-7: Accessing the Connectors option from the More Options menu in a cha...FIGURE 5-8: View the connectors available in a channel.FIGURE 5-9: Using Microsoft Word inside of Microsoft Teams.FIGURE 5-10: Adding a SharePoint Library as a tab in a channel.FIGURE 5-11: Choosing a SharePoint site from which to add a Document library as...FIGURE 5-12: Choosing a Document library to add as a tab in a channel.FIGURE 5-13: Viewing a SharePoint library as a tab in a Teams channel.FIGURE 5-14: The documentation page for the Trello app for Microsoft Teams.FIGURE 5-15: The documentation page for the Dropbox app for Teams.FIGURE 5-16: Setting the permissions that Teams apps you install have to your d...

      6 Chapter 6FIGURE 6-1: Installing the Teams app from the Apple App Store.FIGURE 6-2: Installing the Teams app from the Google Play Store.FIGURE 6-3: Signing in to the Teams mobile app.FIGURE 6-4: Viewing the navigational tabs across the bottom of the Teams mobile...FIGURE 6-5: The profile settings menu in the Teams mobile app.FIGURE 6-6: The general mobile Settings for Microsoft Teams.FIGURE 6-7: The team-specific mobile settings for Microsoft Teams.FIGURE 6-8: Reacting to a message using Teams on a phone or tablet.FIGURE 6-9: Tapping a channel in the list of teams on a mobile phone.FIGURE 6-10: Using chat on a mobile phone.FIGURE 6-11: Selecting the location of the file you want to share.FIGURE 6-12: Creating a new event.

      7 Chapter 7FIGURE 7-1: Turning on guest access for Teams.FIGURE 7-2: Guest access settings in the Teams Admin Center.FIGURE 7-3: Choosing Add Member from the More Options drop-down menu.FIGURE 7-4: Choosing a valid email address to add as a guest.FIGURE 7-5: Adding email addresses as guest users in Teams.FIGURE 7-6: A guest can join a team using a special link.FIGURE 7-7: Configuring guest permissions in a team.FIGURE 7-8: Configuring external access in the Teams Admin Center.

      8 Chapter 8FIGURE 8-1: Viewing the Activity feed in Teams.FIGURE 8-2: Filtering the Activity feed to only show @mentions.FIGURE 8-3: Hiding a team from the list.FIGURE 8-4: Showing a hidden channel.FIGURE 8-5: Filtering the list of teams and channels.FIGURE 8-6: Drag and drop teams in your list to change the order.FIGURE 8-7: Using the search functionality in Teams.

      9 Chapter 9FIGURE 9-1: Viewing your Outlook calendar in Teams.FIGURE 9-2: Joining a meeting in Teams.FIGURE 9-3: Scheduling a new meeting in Teams.FIGURE 9-4: A meeting on your calendar in Teams.FIGURE 9-5: A meeting that is shared with a Teams channel.FIGURE 9-6: Viewing a scheduled Teams meeting in Outlook.FIGURE 9-7: Joining a Teams meeting by opening an Outlook meeting in your calen...FIGURE 9-8: Starting a video from a chat.FIGURE 9-9: Calling another person with a video call.FIGURE 9-10: Use these icons to customize your meeting screen.FIGURE 9-11: Create a separate channel for each breakout room.FIGURE 9-12: Create a meeting invite for the main meeting.FIGURE 9-13: Create a meeting invite for each channel.FIGURE 9-14: Click the Breakout Room icon to start a breakout room.FIGURE 9-15: Select the number of breakout rooms you need.FIGURE 9-16: Open each breakout room individually.FIGURE 9-17: Assigning meeting participants into breakout rooms.

      10 Chapter 10FIGURE 10-1: The Microsoft web page dedicated to hardware for Teams.FIGURE 10-2: The featured headsets on the Microsoft product web page for Teams.FIGURE 10-3: The featured speakerphones on the Microsoft product web page for T...FIGURE 10-4: The featured desktop phones on the Microsoft product web page for ...FIGURE 10-5: The featured room systems on the Microsoft product web page for Te...

      11 Chapter 11FIGURE 11-1: Calling another Teams user.FIGURE 11-2: Opening the Calls dashboard in Teams.FIGURE 11-3: The Microsoft 365 Business Voice documentation page.FIGURE 11-4: Opening the Phone Numbers page in the Teams Admin Center.FIGURE 11-5: Selecting the type of phone number to obtain.FIGURE 11-6: Adding a location for a phone number in the Teams Admin Center.FIGURE 11-7: Filling out the Teams Admin Center page to obtain a new phone numb...FIGURE 11-8: Placing an order for a new phone number.FIGURE 11-9: A new phone number in the Teams Admin Center.FIGURE 11-10: Assigning a calling plan to a user in the Microsoft 365 Admin Cen...FIGURE 11-11: Bringing an existing phone number into Teams with the porting wiz...FIGURE 11-12: Unassigning a phone number from a Teams user.FIGURE 11-13: A Teams phone displayed on the Microsoft products web page.

      12 Chapter 12FIGURE 12-1: Opening Teams settings from your profile drop-down menu.FIGURE 12-2: The devices section on the Teams Settings screen.FIGURE 12-3: Making a test call in Teams.FIGURE 12-4: Opening device settings while in a Teams meeting.FIGURE 12-5: Entering another phone number or contact to ring when your Teams n...FIGURE 12-6: Accessing the delegate management screen in Teams.FIGURE 12-7: Adding another Teams user as a delegate.FIGURE 12-8: Setting permissions for a new delegate.FIGURE 12-9: The Voicemail screen in Teams.FIGURE 12-10: Call answering rules for voicemail.FIGURE 12-11: The Call Queues screen in the Teams Admin Center.FIGURE 12-12: A portion of the Call Queues configuration screen.FIGURE 12-13: The Auto Attendants screen in the Teams Admin Center.

      13 Chapter 13FIGURE 13-1: Opening the Microsoft 365 Admin Center from the app launcher.FIGURE 13-2: Opening the Teams Admin Center from the Microsoft 365 Admin Center...FIGURE 13-3: The Teams Admin Center.FIGURE 13-4: The management page for all the teams in your Teams service.FIGURE 13-5: The management page for all the users in your Teams service.FIGURE 13-6: Setting a policy for a user.FIGURE 13-7: The settings page for meetings.FIGURE 13-8: An app policy for firstline workers.FIGURE 13-9: A user activity report.FIGURE 13-10: Checking license availability in the Microsoft 365 Admin Center.FIGURE 13-11: Creating a new user.FIGURE 13-12: The account settings for a user in Teams.FIGURE 13-13: The voice settings for configuring how someone uses call features...FIGURE 13-14: Viewing a user’s call history information.

      14 Chapter 14FIGURE 14-1: Viewing the settings for a team in the Teams Admin Center.FIGURE 14-2: Selecting a team to view a team’s general settings.FIGURE 14-3: Configuring the behavior of a conference bridge.FIGURE 14-4: Configuring how meetings work in Teams.FIGURE 14-5: Setting up email integration with Teams channels.FIGURE 14-6: Adding a new emergency address for a Teams user.FIGURE 14-7: The Trello app in the Teams navigation is part of the setup policy...FIGURE 14-8: Changing a user’s setup policy changes the navigation items the us...FIGURE 14-9: Configuring a messaging policy.

      15 Chapter 15FIGURE 15-1: An example of Internet connectivity options.FIGURE 15-2: Grouping small and medium-sized organizations.FIGURE 15-3: Creating a separate team for guest users.FIGURE 15-4: The Manage Teams screen shows all your teams in a grid view.

      16 Chapter 16FIGURE 16-1: Opening the Manage Teams screen from the teams list.FIGURE 16-2: Opening the Manage Teams screen as a guest.FIGURE 16-3: The Manage Teams screen shows all your teams in a grid view.FIGURE 16-4: The ellipsis provides a drop-down menu of options that affect the ...FIGURE 16-5: Selecting the option to Archive team from the drop-down menu next ...FIGURE 16-6: Selecting the option to make the associated SharePoint site read-o...FIGURE 16-7: Archived teams are moved to the archived section of the manage tea...FIGURE 16-8: Restoring a team that has been archived.FIGURE 16-9: Confirming that deleting a team destroys all information in the te...FIGURE 16-10: Creating a retention policy in the Security and Compliance Admin ...FIGURE 16-11: Enabling the Teams channel messages and chats in a retention poli...FIGURE 16-12: Reviewing settings and creating a new retention policy.FIGURE 16-13: View the analytics for all teams.

      17 Chapter 17FIGURE 17-1: Adding the FlipGrid app to a team in Teams.FIGURE 17-2: Using the Microsoft Graph API to create a team based on a template...FIGURE 17-3: The Shifts app in Teams.FIGURE 17-4: Setting up the time zone for a team in the Shifts app.FIGURE 17-5:

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