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      Remember Your Accomplishments

      Whether this is the first time you've ever faced a big change or have encountered challenges before, to help you stay out of fear, list right now the things you've accomplished in your life so far. This will remind you that you're capable of dealing with this challenge as well. Whatever comes to your mind is fine. Here's mine: I built a business from scratch, I lived on $300 a month when I was in my twenties, I've supported myself and my family for the past fifteen years, I've traveled alone around the world, I've spoken in front of a thousand people. Every time you find yourself becoming afraid, remind yourself of your accomplishments, for example, “I put myself through college, I've raised a great son. I can handle this, too.”

      CHANGE TRUTH #5

      There's a Predictable Emotional Cycle to Change

      Change represents the end of your old self. You can look back, but you can't go back.

      —Robert Hellenga

      “I can't believe this is happening to me,” said the CEO on the other end of my phone line. “They just offered me a contract extension and three months later they're telling me I'm fired. I'm in shock.”

      Whether you are experiencing a reorganization in your company or bad news in your personal life, change not of your choosing often sets off an emotional process that experts say follows a predictable cycle. Not surprisingly, this cycle is similar to Elisabeth Kübler-Ross's five stages of grief: denial (“This can't be happening to me”); anger (“How dare this happen, it's not fair”); bargaining (“I'll do anything not to have to go through this”); depression (“Why try?”); and acceptance (“It's happening and I can handle it”). That's because unasked-for change always represents a death of some sort—the death of homeownership, for instance, or the dream of parenthood or of an early retirement. It is the death of your expectations for the future. That's why Anatole France said, “All changes . . . have their melancholy; for what we leave behind us is a part of ourselves; we must die to one life before we can enter another.”

      Whatever you're going through right now and whatever this change means to you, there's always a sense of loss of control. With change that comes from the outside, we aren't in charge of what's happening, and that is very uncomfortable, to say the least. Change experts Ann Salerno and Lillie Brock understand this truth. In their book The Change Cycle they note that any change creates “change pain.” People are “sad, mad, angry, blaming, afraid,” which often drives them “into uncharted emotional waters.” Like Kübler-Ross, they describe a movement from shock through difficult negative feelings and ultimately to acceptance and integration. The process may not be linear or swift. You may circle back around to a stage you thought you passed, and it may take longer than you might guess or wish. But ultimately the journey is one of reconciliation with what is and the growth of new possibilities.

      What's important to understand here is that there is a natural trajectory in unasked-for change that is characterized by particular feelings. That way you can take some comfort in the fact that what you are feeling is normal and that it does have a positive progression, even if you never come to appreciate the change itself. When you understand that what you are experiencing is grief, you can be gentle with yourself as you go through the process. If you suddenly lost a loved one, would you expect yourself to be forging ahead at the top of your game? You'd be aware that you're suffering a loss and make sure to treat yourself kindly.

      According to resiliency research, Change Masters allow themselves to feel their difficult feelings, but they don't take them on as a permanent state. The part “Accept the Change” offers a number of practices for dealing with your difficult feelings while adapting and adjusting to the new reality. As psychiatrist Steven Wolin points out on www.psychologytoday.com, it is “possible to be hurt and rebound at the same time. We human beings are complex enough psychologically to accommodate the two.”

      What about my client, the CEO? It's several months later now. He's gone through denial and anger, and is moving from bargaining and depression to acceptance as he begins to receive nibbles regarding a new job and to experience the benefits of not working a hundred hours a week anymore. “I've got time for my daughter, finally,” he exclaimed the other day, “and to do some things I love that I haven't had a chance to do for the past five years.” At some point you, too, will discover a light at the end of the change tunnel.

      Cultivate Both/And Thinking

      It's possible to both feel bad and move on. It requires that we practice both/and thinking, rather than either/or: “Yes, I feel terrible about losing my house and I can make where I'm renting as pleasant as possible”; “Yes, I made financial mistakes and I'm still a responsible person.” Cultivating the ability to hold both beliefs helps us to experience our feelings and rebound, and is one of the foundations of wisdom. Life—and our self—is just too complex for us to get trapped in either/or. So whenever you catch yourself thinking either this or that, challenge yourself to think both/and.

      CHANGE TRUTH #6

      You're More Resilient Than You May Think

      She'd never considered herself to be the kind of person who was cool in the face of crisis—and yet, you never knew what you are capable of until you arrived at that given moment. Life was just a whole string of spots where you continued to surprise yourself.

      —Jodi Picoult

      “I can't handle this,” Susan cried about her daughter's dwindling college fund. I know how she feels. When I think of the changes I've had to deal with in my life—having to lie flat in bed for a year due to back pain, going through a devastating breakup, dealing with the financial meltdown of my company, not to mention all the ups and downs of the life of an entrepreneur—there have been many times when I honestly doubted my ability to live through another second. And yet here I am, and so are you. As the philosopher William James pointed out, “Great emergencies and crises show us how much greater our vital resources are than we had supposed.”

      We're all survivors of our own lives. You've dealt with changes you never anticipated or wanted, and despite your best efforts there are no guarantees you won't have to keep on doing it. (A friend of mine has had his house burn down twice, proving that life is definitely not fair.) Despite it all, you're still here! You've made it so far, and that's pretty good evidence that you will continue to, even if some days you don't know how. You and I both have resilience.

      According to the American Psychological Association, “Resilience is the human ability to adapt in the face of tragedy, trauma, adversity, hardship, and ongoing significant life stressors.” It used to be believed that resilience was something certain folks had and others didn't. Studies of recent events such as 9/11 and soldiers returning from Iraq have revealed that resilience is actually quite common.

      It isn't just experts who underestimate our survival capacity. We're all stronger than we give ourselves credit for. I'd been married for fourteen years when, out of the blue, my husband, who was also my business partner, announced our relationship was over. I honestly believed I could not survive emotionally or financially. But here I am, seventeen years later, thriving in a different career and marriage, infinitely more confident in my ability to take care of myself. That's the amazing thing about change. Some of us do everything to avoid it. We doubt our capacity to live through it. Yet when it arrives on our doorstep, most of us are able to reach deep into ourselves and find the inner strength to strap on a sturdy pair of shoes and walk toward the light.

      Research by psychology professors Richard G. Tedeschi and Lawrence Calhoun shows that not only do we have the ability to grow through the challenges of our life, what they call posttraumatic growth, but also the benefits of doing so include improved relationships, new possibilities for our lives, a greater appreciation for life, a greater sense of personal strength, and spiritual development. Not bad rewards, I'd say.

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