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to the corresponding spoke in the Decision Review System Scorecard on the second next page of the Self-Assessment.

      Your completed Decision Review System Scorecard will give you a clear presentation of which Decision Review System areas need attention.

      Decision Review System

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Decision Review System

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Decision Review System

      Scorecard Example12

      Decision Review System

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:102

      Decision Review System and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Decision Review System128

      1.1 Project Charter: Decision Review System130

      1.2 Stakeholder Register: Decision Review System132

      1.3 Stakeholder Analysis Matrix: Decision Review System133

      2.0 Planning Process Group: Decision Review System135

      2.1 Project Management Plan: Decision Review System137

      2.2 Scope Management Plan: Decision Review System139

      2.3 Requirements Management Plan: Decision Review System141

      2.4 Requirements Documentation: Decision Review System143

      2.5 Requirements Traceability Matrix: Decision Review System145

      2.6 Project Scope Statement: Decision Review System147

      2.7 Assumption and Constraint Log: Decision Review System149

      2.8 Work Breakdown Structure: Decision Review System151

      2.9 WBS Dictionary: Decision Review System153

      2.10 Schedule Management Plan: Decision Review System155

      2.11 Activity List: Decision Review System157

      2.12 Activity Attributes: Decision Review System159

      2.13 Milestone List: Decision Review System161

      2.14 Network Diagram: Decision Review System163

      2.15 Activity Resource Requirements: Decision Review System165

      2.16 Resource Breakdown Structure: Decision Review System167

      2.17 Activity Duration Estimates: Decision Review System169

      2.18 Duration Estimating Worksheet: Decision Review System171

      2.19 Project Schedule: Decision Review System173

      2.20 Cost Management Plan: Decision Review System175

      2.21 Activity Cost Estimates: Decision Review System177

      2.22 Cost Estimating Worksheet: Decision Review System179

      2.23 Cost Baseline: Decision Review System181

      2.24 Quality Management Plan: Decision Review System183

      2.25 Quality Metrics: Decision Review System185

      2.26 Process Improvement Plan: Decision Review System187

      2.27 Responsibility Assignment Matrix: Decision Review System189

      2.28 Roles and Responsibilities: Decision Review System191

      2.29 Human Resource Management Plan: Decision Review System193

      2.30 Communications Management Plan: Decision Review System195

      2.31 Risk Management Plan: Decision Review System197

      2.32 Risk Register: Decision Review System199

      2.33 Probability and Impact Assessment: Decision Review System201

      2.34 Probability and Impact Matrix: Decision Review System203

      2.35 Risk Data Sheet: Decision Review System205

      2.36 Procurement Management Plan: Decision Review System207

      2.37 Source Selection Criteria: Decision Review System209

      2.38 Stakeholder Management Plan: Decision Review System211

      2.39 Change Management Plan: Decision Review System213

      3.0 Executing Process Group: Decision Review System215

      3.1 Team Member Status Report: Decision Review System217

      3.2 Change Request: Decision Review System219

      3.3 Change Log: Decision Review System221

      3.4 Decision Log: Decision Review System223

      3.5 Quality Audit: Decision Review System225

      3.6 Team Directory: Decision Review System228

      3.7 Team Operating Agreement: Decision Review System230

      3.8 Team Performance Assessment: Decision Review System232

      3.9 Team Member Performance Assessment: Decision Review System235

      3.10 Issue Log: Decision Review System237

      4.0 Monitoring and Controlling Process Group: Decision Review System239

      4.1 Project Performance Report: Decision Review System241

      4.2 Variance Analysis: Decision Review System243

      4.3 Earned Value Status: Decision Review System245

      4.4 Risk Audit: Decision Review System247

      4.5 Contractor Status Report: Decision Review System249

      4.6 Formal Acceptance: Decision Review System251

      5.0 Closing Process Group: Decision Review System253

      5.1 Procurement Audit: Decision Review System255

      5.2 Contract Close-Out: Decision Review System257

      5.3 Project or Phase Close-Out: Decision Review System259

      5.4 Lessons Learned: Decision Review System261

      Index263

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1

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