Скачать книгу

spoke in the Document Engineering Scorecard on the second next page of the Self-Assessment.

      Your completed Document Engineering Scorecard will give you a clear presentation of which Document Engineering areas need attention.

      Document Engineering

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Document Engineering

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Document Engineering

      Scorecard Example12

      Document Engineering

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:59

      CRITERION #5: IMPROVE:75

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:103

      Document Engineering and Managing Projects, Criteria for Project Managers:128

      1.0 Initiating Process Group: Document Engineering129

      1.1 Project Charter: Document Engineering131

      1.2 Stakeholder Register: Document Engineering133

      1.3 Stakeholder Analysis Matrix: Document Engineering134

      2.0 Planning Process Group: Document Engineering136

      2.1 Project Management Plan: Document Engineering138

      2.2 Scope Management Plan: Document Engineering140

      2.3 Requirements Management Plan: Document Engineering142

      2.4 Requirements Documentation: Document Engineering144

      2.5 Requirements Traceability Matrix: Document Engineering146

      2.6 Project Scope Statement: Document Engineering148

      2.7 Assumption and Constraint Log: Document Engineering151

      2.8 Work Breakdown Structure: Document Engineering153

      2.9 WBS Dictionary: Document Engineering155

      2.10 Schedule Management Plan: Document Engineering158

      2.11 Activity List: Document Engineering160

      2.12 Activity Attributes: Document Engineering162

      2.13 Milestone List: Document Engineering164

      2.14 Network Diagram: Document Engineering166

      2.15 Activity Resource Requirements: Document Engineering168

      2.16 Resource Breakdown Structure: Document Engineering170

      2.17 Activity Duration Estimates: Document Engineering172

      2.18 Duration Estimating Worksheet: Document Engineering174

      2.19 Project Schedule: Document Engineering176

      2.20 Cost Management Plan: Document Engineering178

      2.21 Activity Cost Estimates: Document Engineering180

      2.22 Cost Estimating Worksheet: Document Engineering182

      2.23 Cost Baseline: Document Engineering184

      2.24 Quality Management Plan: Document Engineering186

      2.25 Quality Metrics: Document Engineering188

      2.26 Process Improvement Plan: Document Engineering190

      2.27 Responsibility Assignment Matrix: Document Engineering192

      2.28 Roles and Responsibilities: Document Engineering194

      2.29 Human Resource Management Plan: Document Engineering196

      2.30 Communications Management Plan: Document Engineering198

      2.31 Risk Management Plan: Document Engineering200

      2.32 Risk Register: Document Engineering202

      2.33 Probability and Impact Assessment: Document Engineering204

      2.34 Probability and Impact Matrix: Document Engineering206

      2.35 Risk Data Sheet: Document Engineering208

      2.36 Procurement Management Plan: Document Engineering210

      2.37 Source Selection Criteria: Document Engineering212

      2.38 Stakeholder Management Plan: Document Engineering214

      2.39 Change Management Plan: Document Engineering216

      3.0 Executing Process Group: Document Engineering218

      3.1 Team Member Status Report: Document Engineering220

      3.2 Change Request: Document Engineering222

      3.3 Change Log: Document Engineering224

      3.4 Decision Log: Document Engineering226

      3.5 Quality Audit: Document Engineering228

      3.6 Team Directory: Document Engineering231

      3.7 Team Operating Agreement: Document Engineering233

      3.8 Team Performance Assessment: Document Engineering235

      3.9 Team Member Performance Assessment: Document Engineering237

      3.10 Issue Log: Document Engineering239

      4.0 Monitoring and Controlling Process Group: Document Engineering241

      4.1 Project Performance Report: Document Engineering243

      4.2 Variance Analysis: Document Engineering245

      4.3 Earned Value Status: Document Engineering247

      4.4 Risk Audit: Document Engineering249

      4.5 Contractor Status Report: Document Engineering251

      4.6 Formal Acceptance: Document Engineering253

      5.0 Closing Process Group: Document Engineering255

      5.1 Procurement Audit: Document Engineering257

      5.2 Contract Close-Out: Document Engineering259

      5.3 Project or Phase Close-Out: Document Engineering261

      5.4 Lessons Learned: Document Engineering263

      Index265

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What Document Engineering capabilities do you need?

      <---

Скачать книгу