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on the second next page of the Self-Assessment.

      Your completed Information Loss Scorecard will give you a clear presentation of which Information Loss areas need attention.

      Information Loss

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Information Loss

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Information Loss

      Scorecard Example12

      Information Loss

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:101

      Information Loss and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Information Loss127

      1.1 Project Charter: Information Loss129

      1.2 Stakeholder Register: Information Loss131

      1.3 Stakeholder Analysis Matrix: Information Loss132

      2.0 Planning Process Group: Information Loss134

      2.1 Project Management Plan: Information Loss136

      2.2 Scope Management Plan: Information Loss138

      2.3 Requirements Management Plan: Information Loss140

      2.4 Requirements Documentation: Information Loss143

      2.5 Requirements Traceability Matrix: Information Loss145

      2.6 Project Scope Statement: Information Loss147

      2.7 Assumption and Constraint Log: Information Loss149

      2.8 Work Breakdown Structure: Information Loss151

      2.9 WBS Dictionary: Information Loss153

      2.10 Schedule Management Plan: Information Loss156

      2.11 Activity List: Information Loss158

      2.12 Activity Attributes: Information Loss160

      2.13 Milestone List: Information Loss162

      2.14 Network Diagram: Information Loss164

      2.15 Activity Resource Requirements: Information Loss166

      2.16 Resource Breakdown Structure: Information Loss168

      2.17 Activity Duration Estimates: Information Loss170

      2.18 Duration Estimating Worksheet: Information Loss172

      2.19 Project Schedule: Information Loss174

      2.20 Cost Management Plan: Information Loss176

      2.21 Activity Cost Estimates: Information Loss178

      2.22 Cost Estimating Worksheet: Information Loss180

      2.23 Cost Baseline: Information Loss182

      2.24 Quality Management Plan: Information Loss184

      2.25 Quality Metrics: Information Loss186

      2.26 Process Improvement Plan: Information Loss188

      2.27 Responsibility Assignment Matrix: Information Loss190

      2.28 Roles and Responsibilities: Information Loss192

      2.29 Human Resource Management Plan: Information Loss194

      2.30 Communications Management Plan: Information Loss196

      2.31 Risk Management Plan: Information Loss198

      2.32 Risk Register: Information Loss200

      2.33 Probability and Impact Assessment: Information Loss202

      2.34 Probability and Impact Matrix: Information Loss204

      2.35 Risk Data Sheet: Information Loss206

      2.36 Procurement Management Plan: Information Loss208

      2.37 Source Selection Criteria: Information Loss210

      2.38 Stakeholder Management Plan: Information Loss212

      2.39 Change Management Plan: Information Loss214

      3.0 Executing Process Group: Information Loss216

      3.1 Team Member Status Report: Information Loss218

      3.2 Change Request: Information Loss220

      3.3 Change Log: Information Loss222

      3.4 Decision Log: Information Loss224

      3.5 Quality Audit: Information Loss226

      3.6 Team Directory: Information Loss229

      3.7 Team Operating Agreement: Information Loss231

      3.8 Team Performance Assessment: Information Loss233

      3.9 Team Member Performance Assessment: Information Loss235

      3.10 Issue Log: Information Loss237

      4.0 Monitoring and Controlling Process Group: Information Loss239

      4.1 Project Performance Report: Information Loss241

      4.2 Variance Analysis: Information Loss243

      4.3 Earned Value Status: Information Loss245

      4.4 Risk Audit: Information Loss247

      4.5 Contractor Status Report: Information Loss249

      4.6 Formal Acceptance: Information Loss251

      5.0 Closing Process Group: Information Loss253

      5.1 Procurement Audit: Information Loss255

      5.2 Contract Close-Out: Information Loss258

      5.3 Project or Phase Close-Out: Information Loss260

      5.4 Lessons Learned: Information Loss262

      Index264

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Who needs to know?

      <--- Score

      2. What information do users need?

      <--- Score

      3. What do you need to start doing?

      <--- Score

      4.

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