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Think about the people you identified for your Internet of Services project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      60. Do you recognize Internet of Services achievements?

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      61. How do you identify subcontractor relationships?

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      62. What training and capacity building actions are needed to implement proposed reforms?

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      63. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      64. What are the minority interests and what amount of minority interests can be recognized?

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      65. Will new equipment/products be required to facilitate Internet of Services delivery, for example is new software needed?

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      66. Are problem definition and motivation clearly presented?

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      67. How does it fit into your organizational needs and tasks?

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      68. What is the extent or complexity of the Internet of Services problem?

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      69. Does the problem have ethical dimensions?

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      70. What are the stakeholder objectives to be achieved with Internet of Services?

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      71. Who needs to know?

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      72. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      73. What are the timeframes required to resolve each of the issues/problems?

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      74. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      75. Would you recognize a threat from the inside?

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      76. How do you assess your Internet of Services workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      77. What do employees need in the short term?

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      78. What would happen if Internet of Services weren’t done?

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      79. Are there any specific expectations or concerns about the Internet of Services team, Internet of Services itself?

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      80. What else needs to be measured?

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      81. How much are sponsors, customers, partners, stakeholders involved in Internet of Services? In other words, what are the risks, if Internet of Services does not deliver successfully?

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      82. Do you need different information or graphics?

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      83. Do you have/need 24-hour access to key personnel?

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      84. What extra resources will you need?

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      85. Consider your own Internet of Services project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      86. Are losses recognized in a timely manner?

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      87. What is the problem and/or vulnerability?

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      88. Can management personnel recognize the monetary benefit of Internet of Services?

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      89. Do you know what you need to know about Internet of Services?

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      90. What does Internet of Services success mean to the stakeholders?

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      91. Are there regulatory / compliance issues?

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      92. What is the recognized need?

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      93. Who should resolve the Internet of Services issues?

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      94. What needs to stay?

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      95. Are there Internet of Services problems defined?

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      96. Who else hopes to benefit from it?

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      97. To what extent would your organization benefit from being recognized as a award recipient?

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      98. Will it solve real problems?

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      99. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Internet of Services Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Is there a Internet of Services management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      2. How do you gather requirements?

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      3. Are customer(s) identified and segmented according to their different needs and requirements?

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      4. Do you have organizational privacy requirements?

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      5. Is there a clear Internet of Services case definition?

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      6. What information do you gather?

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      7. What is out-of-scope initially?

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      8. How do you manage scope?

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