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      56. How do you recognize an objection?

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      57. What extra resources will you need?

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      58. What is the extent or complexity of the Fault tolerant system problem?

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      59. Where is training needed?

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      60. Will Fault tolerant system deliverables need to be tested and, if so, by whom?

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      61. What vendors make products that address the Fault tolerant system needs?

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      62. Do you need different information or graphics?

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      63. Why is this needed?

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      64. Does your organization need more Fault tolerant system education?

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      65. How do you recognize an Fault tolerant system objection?

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      66. What are the stakeholder objectives to be achieved with Fault tolerant system?

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      67. How do you identify subcontractor relationships?

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      68. What prevents you from making the changes you know will make you a more effective Fault tolerant system leader?

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      69. Is the need for organizational change recognized?

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      70. How are the Fault tolerant system’s objectives aligned to the group’s overall stakeholder strategy?

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      71. What are the clients issues and concerns?

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      72. What are the expected benefits of Fault tolerant system to the stakeholder?

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      73. Who needs budgets?

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      74. Which needs are not included or involved?

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      75. Who needs to know?

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      76. How do you identify the kinds of information that you will need?

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      77. Who defines the rules in relation to any given issue?

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      78. Are problem definition and motivation clearly presented?

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      79. Who else hopes to benefit from it?

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      80. Do you have/need 24-hour access to key personnel?

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      81. Is it needed?

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      82. Which information does the Fault tolerant system business case need to include?

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      83. What are the timeframes required to resolve each of the issues/problems?

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      84. How do you assess your Fault tolerant system workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      85. Does Fault tolerant system create potential expectations in other areas that need to be recognized and considered?

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      86. Is the quality assurance team identified?

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      87. Have you identified your Fault tolerant system key performance indicators?

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      88. What needs to be done?

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      89. What tools and technologies are needed for a custom Fault tolerant system project?

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      90. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      91. Would you recognize a threat from the inside?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Fault tolerant system Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Who approved the Fault tolerant system scope?

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      2. Is the scope of Fault tolerant system defined?

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      3. What information do you gather?

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      4. When is the estimated completion date?

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      5. Are task requirements clearly defined?

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      6. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      7. How do you manage changes in Fault tolerant system requirements?

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      8. What is the scope?

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      9. Do you have a Fault tolerant system success story or case study ready to tell and share?

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      10. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      11. Is it clearly defined in and to your organization what you do?

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      12. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      13. Are there any constraints known that bear on the ability to perform Fault tolerant system work? How is the team addressing them?

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      14. What is the scope of the Fault tolerant system work?

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      15. Has everyone on the team, including the team leaders, been properly trained?

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