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Where do you need to exercise leadership?

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      62. Will it solve real problems?

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      63. How do you assess your Business chain workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      64. What are the Business chain resources needed?

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      65. How does it fit into your organizational needs and tasks?

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      66. How do you identify subcontractor relationships?

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      67. What Business chain coordination do you need?

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      68. Will a response program recognize when a crisis occurs and provide some level of response?

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      69. Is the need for organizational change recognized?

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      70. What situation(s) led to this Business chain Self Assessment?

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      71. How are training requirements identified?

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      72. What creative shifts do you need to take?

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      73. Who should resolve the Business chain issues?

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      74. What are the major business issues that your organization should consider?

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      75. When a Business chain manager recognizes a problem, what options are available?

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      76. What are the clients issues and concerns?

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      77. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      78. What is the smallest subset of the problem you can usefully solve?

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      79. How are the Business chain’s objectives aligned to the group’s overall stakeholder strategy?

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      80. What Business chain capabilities do you need?

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      81. How do you recognize an Business chain objection?

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      82. Why is this needed?

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      83. What are the expected benefits of Business chain to the stakeholder?

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      84. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      85. Do you need different information or graphics?

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      86. What training and capacity building actions are needed to implement proposed reforms?

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      87. Do you recognize Business chain achievements?

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      88. Do you have/need 24-hour access to key personnel?

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      89. What information do users need?

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      90. Do you need to avoid or amend any Business chain activities?

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      91. Which needs are not included or involved?

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      92. To what extent would your organization benefit from being recognized as a award recipient?

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      93. What should be considered when identifying available resources, constraints, and deadlines?

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      94. What do employees need in the short term?

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      95. What are the minority interests and what amount of minority interests can be recognized?

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      96. What do you need to start doing?

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      97. Can management personnel recognize the monetary benefit of Business chain?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Business chain Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What critical content must be communicated – who, what, when, where, and how?

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      2. Are different versions of process maps needed to account for the different types of inputs?

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      3. Has the direction changed at all during the course of Business chain? If so, when did it change and why?

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      4. Do you have organizational privacy requirements?

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      5. Are there any constraints known that bear on the ability to perform Business chain work? How is the team addressing them?

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      6. Will a Business chain production readiness review be required?

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      7. Scope of sensitive information?

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      8. What sources do you use to gather information for a Business chain study?

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      9. If substitutes have been appointed, have they been briefed on the Business chain goals and received regular communications as to the progress to date?

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      10. What happens if Business chain’s scope changes?

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      11. What key stakeholder process output measure(s) does Business chain leverage and how?

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      12. Are accountability and ownership for Business chain clearly defined?

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      13. What intelligence can you gather?

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      14. Has a team

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