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the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Information Systems Discipline Scorecard on the second next page of the Self-Assessment.

      Your completed Information Systems Discipline Scorecard will give you a clear presentation of which Information Systems Discipline areas need attention.

      Information Systems Discipline

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Information Systems Discipline

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Information Systems Discipline

      Scorecard Example13

      Information Systems Discipline

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:103

      Information Systems Discipline and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Information Systems Discipline130

      1.1 Project Charter: Information Systems Discipline132

      1.2 Stakeholder Register: Information Systems Discipline134

      1.3 Stakeholder Analysis Matrix: Information Systems Discipline135

      2.0 Planning Process Group: Information Systems Discipline137

      2.1 Project Management Plan: Information Systems Discipline139

      2.2 Scope Management Plan: Information Systems Discipline141

      2.3 Requirements Management Plan: Information Systems Discipline144

      2.4 Requirements Documentation: Information Systems Discipline146

      2.5 Requirements Traceability Matrix: Information Systems Discipline148

      2.6 Project Scope Statement: Information Systems Discipline150

      2.7 Assumption and Constraint Log: Information Systems Discipline152

      2.8 Work Breakdown Structure: Information Systems Discipline154

      2.9 WBS Dictionary: Information Systems Discipline156

      2.10 Schedule Management Plan: Information Systems Discipline158

      2.11 Activity List: Information Systems Discipline160

      2.12 Activity Attributes: Information Systems Discipline162

      2.13 Milestone List: Information Systems Discipline164

      2.14 Network Diagram: Information Systems Discipline166

      2.15 Activity Resource Requirements: Information Systems Discipline168

      2.16 Resource Breakdown Structure: Information Systems Discipline169

      2.17 Activity Duration Estimates: Information Systems Discipline171

      2.18 Duration Estimating Worksheet: Information Systems Discipline173

      2.19 Project Schedule: Information Systems Discipline175

      2.20 Cost Management Plan: Information Systems Discipline178

      2.21 Activity Cost Estimates: Information Systems Discipline180

      2.22 Cost Estimating Worksheet: Information Systems Discipline182

      2.23 Cost Baseline: Information Systems Discipline184

      2.24 Quality Management Plan: Information Systems Discipline186

      2.25 Quality Metrics: Information Systems Discipline188

      2.26 Process Improvement Plan: Information Systems Discipline190

      2.27 Responsibility Assignment Matrix: Information Systems Discipline192

      2.28 Roles and Responsibilities: Information Systems Discipline194

      2.29 Human Resource Management Plan: Information Systems Discipline196

      2.30 Communications Management Plan: Information Systems Discipline198

      2.31 Risk Management Plan: Information Systems Discipline200

      2.32 Risk Register: Information Systems Discipline202

      2.33 Probability and Impact Assessment: Information Systems Discipline204

      2.34 Probability and Impact Matrix: Information Systems Discipline206

      2.35 Risk Data Sheet: Information Systems Discipline208

      2.36 Procurement Management Plan: Information Systems Discipline210

      2.37 Source Selection Criteria: Information Systems Discipline212

      2.38 Stakeholder Management Plan: Information Systems Discipline214

      2.39 Change Management Plan: Information Systems Discipline216

      3.0 Executing Process Group: Information Systems Discipline218

      3.1 Team Member Status Report: Information Systems Discipline220

      3.2 Change Request: Information Systems Discipline222

      3.3 Change Log: Information Systems Discipline224

      3.4 Decision Log: Information Systems Discipline226

      3.5 Quality Audit: Information Systems Discipline228

      3.6 Team Directory: Information Systems Discipline231

      3.7 Team Operating Agreement: Information Systems Discipline233

      3.8 Team Performance Assessment: Information Systems Discipline235

      3.9 Team Member Performance Assessment: Information Systems Discipline238

      3.10 Issue Log: Information Systems Discipline240

      4.0 Monitoring and Controlling Process Group: Information Systems Discipline242

      4.1 Project Performance Report: Information Systems Discipline244

      4.2 Variance Analysis: Information Systems Discipline246

      4.3 Earned Value Status: Information Systems Discipline248

      4.4 Risk Audit: Information Systems Discipline250

      4.5 Contractor Status Report: Information Systems Discipline252

      4.6 Formal Acceptance: Information Systems Discipline254

      5.0 Closing Process Group: Information Systems Discipline256

      5.1 Procurement Audit: Information Systems Discipline258

      5.2 Contract Close-Out: Information Systems Discipline260

      5.3 Project or Phase Close-Out: Information Systems Discipline262

      5.4 Lessons Learned: Information Systems Discipline264

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