Скачать книгу

creep really all bad news?

      <--- Score

      111. What is in the scope and what is not in scope?

      <--- Score

      112. What defines best in class?

      <--- Score

      113. How do you gather the stories?

      <--- Score

      114. Has your scope been defined?

      <--- Score

      115. If substitutes have been appointed, have they been briefed on the Field applications engineering goals and received regular communications as to the progress to date?

      <--- Score

      116. Are resources adequate for the scope?

      <--- Score

      117. What intelligence can you gather?

      <--- Score

      118. What scope do you want your strategy to cover?

      <--- Score

      119. What are (control) requirements for Field applications engineering Information?

      <--- Score

      120. How do you manage unclear Field applications engineering requirements?

      <--- Score

      121. What is a worst-case scenario for losses?

      <--- Score

      122. What scope to assess?

      <--- Score

      123. How was the ‘as is’ process map developed, reviewed, verified and validated?

      <--- Score

      124. Do you have a Field applications engineering success story or case study ready to tell and share?

      <--- Score

      125. What are the dynamics of the communication plan?

      <--- Score

      126. Has/have the customer(s) been identified?

      <--- Score

      127. How and when will the baselines be defined?

      <--- Score

      128. What is the worst case scenario?

      <--- Score

      129. Is the Field applications engineering scope complete and appropriately sized?

      <--- Score

      130. Has a project plan, Gantt chart, or similar been developed/completed?

      <--- Score

      131. Is Field applications engineering linked to key stakeholder goals and objectives?

      <--- Score

      132. How do you manage changes in Field applications engineering requirements?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Field applications engineering Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What could cause you to change course?

      <--- Score

      2. Has a cost center been established?

      <--- Score

      3. What can be used to verify compliance?

      <--- Score

      4. What does losing customers cost your organization?

      <--- Score

      5. Are there measurements based on task performance?

      <--- Score

      6. Do you verify that corrective actions were taken?

      <--- Score

      7. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Field applications engineering services/products?

      <--- Score

      8. How will success or failure be measured?

      <--- Score

      9. Do you have an issue in getting priority?

      <--- Score

      10. What evidence is there and what is measured?

      <--- Score

      11. How do you control the overall costs of your work processes?

      <--- Score

      12. What is the root cause(s) of the problem?

      <--- Score

      13. Are Field applications engineering vulnerabilities categorized and prioritized?

      <--- Score

      14. What are the costs of reform?

      <--- Score

      15. How do you verify and validate the Field applications engineering data?

      <--- Score

      16. How much does it cost?

      <--- Score

      17. What does your operating model cost?

      <--- Score

      18. What measurements are possible, practicable and meaningful?

      <--- Score

      19. Are supply costs steady or fluctuating?

      <--- Score

      20. Are there competing Field applications engineering priorities?

      <--- Score

      21. What is the total fixed cost?

      <--- Score

      22. What causes mismanagement?

      <--- Score

      23. How do you measure variability?

      <--- Score

      24. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

      <--- Score

      25. Was a business case (cost/benefit) developed?

      <--- Score

      26. What are the strategic priorities for this year?

      <--- Score

      27. What potential environmental factors impact the Field applications engineering effort?

      <--- Score

      28. How will you measure your Field applications engineering effectiveness?

      <--- Score

      29. How do you verify your resources?

      <--- Score

      30. When are costs are incurred?

      <--- Score

      31. How do you verify the authenticity of the data and information used?

      <---

Скачать книгу