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Score

      120. Are task requirements clearly defined?

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      121. Have specific policy objectives been defined?

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      122. How do you gather requirements?

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      123. What is a worst-case scenario for losses?

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      124. How do you manage unclear Production license requirements?

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      125. Is the work to date meeting requirements?

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      126. How can the value of Production license be defined?

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      127. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      128. What is in scope?

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      129. Who defines (or who defined) the rules and roles?

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      130. What is the scope of the Production license work?

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      131. Is there a critical path to deliver Production license results?

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      132. What scope to assess?

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      133. What would be the goal or target for a Production license’s improvement team?

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      134. What key stakeholder process output measure(s) does Production license leverage and how?

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      135. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      136. Has a Production license requirement not been met?

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      137. How often are the team meetings?

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      138. Who approved the Production license scope?

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      139. What system do you use for gathering Production license information?

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      140. Is there any additional Production license definition of success?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Production license Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Was a business case (cost/benefit) developed?

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      2. What causes extra work or rework?

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      3. Have design-to-cost goals been established?

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      4. Which Production license impacts are significant?

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      5. What users will be impacted?

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      6. What are your operating costs?

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      7. How will effects be measured?

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      8. What happens if cost savings do not materialize?

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      9. What are the costs of delaying Production license action?

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      10. What are the types and number of measures to use?

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      11. How is the value delivered by Production license being measured?

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      12. How do you measure efficient delivery of Production license services?

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      13. What details are required of the Production license cost structure?

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      14. What would be a real cause for concern?

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      15. How is performance measured?

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      16. How much does it cost?

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      17. What are the costs and benefits?

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      18. How do you measure variability?

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      19. How is progress measured?

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      20. Are the Production license benefits worth its costs?

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      21. Has a cost center been established?

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      22. What disadvantage does this cause for the user?

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      23. What are the costs of reform?

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      24. What does losing customers cost your organization?

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      25. How will you measure success?

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      26. Are indirect costs charged to the Production license program?

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      27. What would it cost to replace your technology?

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      28. Who should receive measurement reports?

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      29. The approach of traditional Production license works for detail complexity but is focused on a systematic approach rather than an understanding of the nature of systems themselves, what approach will permit your organization to deal with the kind of unpredictable emergent behaviors that dynamic complexity can introduce?

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      30. Why a Production license focus?

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      31. Are Production license vulnerabilities categorized and prioritized?

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      32. How do you verify and validate the Production license data?

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      33. Is the solution cost-effective?

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