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      12. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      13. How do you build the right business case?

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      14. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      15. What is the scope of the Stress analysis work?

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      16. Is there a clear Stress analysis case definition?

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      17. Have all of the relationships been defined properly?

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      18. Who is gathering Stress analysis information?

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      19. What is the definition of success?

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      20. What customer feedback methods were used to solicit their input?

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      21. Is Stress analysis linked to key stakeholder goals and objectives?

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      22. What Stress analysis services do you require?

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      23. How do you keep key subject matter experts in the loop?

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      24. What scope do you want your strategy to cover?

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      25. Are customer(s) identified and segmented according to their different needs and requirements?

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      26. What is in scope?

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      27. Is the work to date meeting requirements?

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      28. Has a high-level ‘as is’ process map been completed, verified and validated?

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      29. Are accountability and ownership for Stress analysis clearly defined?

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      30. What is out-of-scope initially?

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      31. Are approval levels defined for contracts and supplements to contracts?

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      32. Has a project plan, Gantt chart, or similar been developed/completed?

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      33. How is the team tracking and documenting its work?

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      34. Are the Stress analysis requirements testable?

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      35. How do you gather Stress analysis requirements?

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      36. When is the estimated completion date?

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      37. Have all basic functions of Stress analysis been defined?

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      38. What information should you gather?

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      39. What is the worst case scenario?

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      40. How would you define the culture at your organization, how susceptible is it to Stress analysis changes?

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      41. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      42. If substitutes have been appointed, have they been briefed on the Stress analysis goals and received regular communications as to the progress to date?

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      43. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      44. Does the team have regular meetings?

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      45. What are the record-keeping requirements of Stress analysis activities?

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      46. Has a Stress analysis requirement not been met?

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      47. What Stress analysis requirements should be gathered?

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      48. What was the context?

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      49. How do you gather requirements?

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      50. Where can you gather more information?

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      51. Who defines (or who defined) the rules and roles?

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      52. Are there any constraints known that bear on the ability to perform Stress analysis work? How is the team addressing them?

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      53. Do you have organizational privacy requirements?

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      54. How will variation in the actual durations of each activity be dealt with to ensure that the expected Stress analysis results are met?

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      55. The political context: who holds power?

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      56. Is Stress analysis required?

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      57. What is the scope?

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      58. How and when will the baselines be defined?

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      59. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      60. How can the value of Stress analysis be defined?

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      61. Has the Stress analysis work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      62. Are resources adequate for the scope?

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      63. What sources do you use to gather information for a Stress analysis study?

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      64. Are there different segments of customers?

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      65. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      66. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      67. Who approved the Stress analysis scope?

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      68.

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