LITMIR.BIZ

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      15. How would you define Bank as a Service leadership?

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      16. Are the Bank as a Service requirements complete?

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      17. What are the Bank as a Service use cases?

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      18. Is the Bank as a Service scope manageable?

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      19. What information should you gather?

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      20. Do you have a Bank as a Service success story or case study ready to tell and share?

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      21. Where can you gather more information?

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      22. Are resources adequate for the scope?

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      23. How do you manage unclear Bank as a Service requirements?

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      24. What are the core elements of the Bank as a Service business case?

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      25. Does the team have regular meetings?

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      26. Are customer(s) identified and segmented according to their different needs and requirements?

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      27. Are task requirements clearly defined?

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      28. What Bank as a Service services do you require?

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      29. How is the team tracking and documenting its work?

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      30. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      31. Has a high-level ‘as is’ process map been completed, verified and validated?

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      32. What sources do you use to gather information for a Bank as a Service study?

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      33. Have specific policy objectives been defined?

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      34. Is Bank as a Service currently on schedule according to the plan?

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      35. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      36. What are the compelling stakeholder reasons for embarking on Bank as a Service?

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      37. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      38. How are consistent Bank as a Service definitions important?

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      39. Is Bank as a Service required?

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      40. Is scope creep really all bad news?

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      41. How do you gather the stories?

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      42. What is the definition of Bank as a Service excellence?

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      43. What sort of initial information to gather?

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      44. What are (control) requirements for Bank as a Service Information?

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      45. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      46. How have you defined all Bank as a Service requirements first?

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      47. How do you keep key subject matter experts in the loop?

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      48. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      49. What is the scope of Bank as a Service?

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      50. Are roles and responsibilities formally defined?

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      51. How can the value of Bank as a Service be defined?

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      52. Has a Bank as a Service requirement not been met?

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      53. Is there a Bank as a Service management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      54. Who is gathering information?

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      55. What are the record-keeping requirements of Bank as a Service activities?

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      56. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      57. When is the estimated completion date?

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      58. What intelligence can you gather?

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      59. What is out-of-scope initially?

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      60. How do you hand over Bank as a Service context?

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      61. Is there a clear Bank as a Service case definition?

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      62. How will the Bank as a Service team and the group measure complete success of Bank as a Service?

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      63. When are meeting minutes sent out? Who is on the distribution list?

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      64. What scope to assess?

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      65. What baselines are required to be defined and managed?

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      66. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      67. What is the scope of the Bank as a Service work?

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      68. Are accountability and ownership for Bank as a Service clearly defined?

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      69. What customer feedback methods were used to solicit their input?

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      70. What is the worst case scenario?

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      71.

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