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transfer to the corresponding spoke in the Conversion As A Service Scorecard on the second next page of the Self-Assessment.

      Your completed Conversion As A Service Scorecard will give you a clear presentation of which Conversion As A Service areas need attention.

      Conversion As A Service

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Conversion As A Service

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Conversion As A Service

      Scorecard Example12

      Conversion As A Service

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:56

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:100

      Conversion As A Service and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: Conversion As A Service126

      1.1 Project Charter: Conversion As A Service128

      1.2 Stakeholder Register: Conversion As A Service130

      1.3 Stakeholder Analysis Matrix: Conversion As A Service131

      2.0 Planning Process Group: Conversion As A Service133

      2.1 Project Management Plan: Conversion As A Service135

      2.2 Scope Management Plan: Conversion As A Service137

      2.3 Requirements Management Plan: Conversion As A Service139

      2.4 Requirements Documentation: Conversion As A Service141

      2.5 Requirements Traceability Matrix: Conversion As A Service143

      2.6 Project Scope Statement: Conversion As A Service145

      2.7 Assumption and Constraint Log: Conversion As A Service147

      2.8 Work Breakdown Structure: Conversion As A Service149

      2.9 WBS Dictionary: Conversion As A Service151

      2.10 Schedule Management Plan: Conversion As A Service154

      2.11 Activity List: Conversion As A Service156

      2.12 Activity Attributes: Conversion As A Service158

      2.13 Milestone List: Conversion As A Service160

      2.14 Network Diagram: Conversion As A Service162

      2.15 Activity Resource Requirements: Conversion As A Service164

      2.16 Resource Breakdown Structure: Conversion As A Service166

      2.17 Activity Duration Estimates: Conversion As A Service168

      2.18 Duration Estimating Worksheet: Conversion As A Service170

      2.19 Project Schedule: Conversion As A Service172

      2.20 Cost Management Plan: Conversion As A Service174

      2.21 Activity Cost Estimates: Conversion As A Service176

      2.22 Cost Estimating Worksheet: Conversion As A Service178

      2.23 Cost Baseline: Conversion As A Service180

      2.24 Quality Management Plan: Conversion As A Service182

      2.25 Quality Metrics: Conversion As A Service184

      2.26 Process Improvement Plan: Conversion As A Service186

      2.27 Responsibility Assignment Matrix: Conversion As A Service188

      2.28 Roles and Responsibilities: Conversion As A Service190

      2.29 Human Resource Management Plan: Conversion As A Service192

      2.30 Communications Management Plan: Conversion As A Service194

      2.31 Risk Management Plan: Conversion As A Service196

      2.32 Risk Register: Conversion As A Service198

      2.33 Probability and Impact Assessment: Conversion As A Service200

      2.34 Probability and Impact Matrix: Conversion As A Service202

      2.35 Risk Data Sheet: Conversion As A Service204

      2.36 Procurement Management Plan: Conversion As A Service206

      2.37 Source Selection Criteria: Conversion As A Service208

      2.38 Stakeholder Management Plan: Conversion As A Service210

      2.39 Change Management Plan: Conversion As A Service212

      3.0 Executing Process Group: Conversion As A Service214

      3.1 Team Member Status Report: Conversion As A Service216

      3.2 Change Request: Conversion As A Service218

      3.3 Change Log: Conversion As A Service220

      3.4 Decision Log: Conversion As A Service222

      3.5 Quality Audit: Conversion As A Service224

      3.6 Team Directory: Conversion As A Service227

      3.7 Team Operating Agreement: Conversion As A Service229

      3.8 Team Performance Assessment: Conversion As A Service231

      3.9 Team Member Performance Assessment: Conversion As A Service234

      3.10 Issue Log: Conversion As A Service236

      4.0 Monitoring and Controlling Process Group: Conversion As A Service238

      4.1 Project Performance Report: Conversion As A Service240

      4.2 Variance Analysis: Conversion As A Service242

      4.3 Earned Value Status: Conversion As A Service244

      4.4 Risk Audit: Conversion As A Service246

      4.5 Contractor Status Report: Conversion As A Service248

      4.6 Formal Acceptance: Conversion As A Service250

      5.0 Closing Process Group: Conversion As A Service252

      5.1 Procurement Audit: Conversion As A Service254

      5.2 Contract Close-Out: Conversion As A Service257

      5.3 Project or Phase Close-Out: Conversion As A Service259

      5.4 Lessons Learned: Conversion As A Service261

      Index263

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2

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