LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Fault Isolation

      Scorecard Example12

      Fault Isolation

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:102

      Fault Isolation and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Fault Isolation127

      1.1 Project Charter: Fault Isolation129

      1.2 Stakeholder Register: Fault Isolation131

      1.3 Stakeholder Analysis Matrix: Fault Isolation132

      2.0 Planning Process Group: Fault Isolation134

      2.1 Project Management Plan: Fault Isolation136

      2.2 Scope Management Plan: Fault Isolation138

      2.3 Requirements Management Plan: Fault Isolation140

      2.4 Requirements Documentation: Fault Isolation142

      2.5 Requirements Traceability Matrix: Fault Isolation144

      2.6 Project Scope Statement: Fault Isolation146

      2.7 Assumption and Constraint Log: Fault Isolation148

      2.8 Work Breakdown Structure: Fault Isolation150

      2.9 WBS Dictionary: Fault Isolation152

      2.10 Schedule Management Plan: Fault Isolation155

      2.11 Activity List: Fault Isolation157

      2.12 Activity Attributes: Fault Isolation159

      2.13 Milestone List: Fault Isolation161

      2.14 Network Diagram: Fault Isolation163

      2.15 Activity Resource Requirements: Fault Isolation165

      2.16 Resource Breakdown Structure: Fault Isolation167

      2.17 Activity Duration Estimates: Fault Isolation169

      2.18 Duration Estimating Worksheet: Fault Isolation171

      2.19 Project Schedule: Fault Isolation173

      2.20 Cost Management Plan: Fault Isolation175

      2.21 Activity Cost Estimates: Fault Isolation177

      2.22 Cost Estimating Worksheet: Fault Isolation179

      2.23 Cost Baseline: Fault Isolation181

      2.24 Quality Management Plan: Fault Isolation183

      2.25 Quality Metrics: Fault Isolation185

      2.26 Process Improvement Plan: Fault Isolation187

      2.27 Responsibility Assignment Matrix: Fault Isolation189

      2.28 Roles and Responsibilities: Fault Isolation191

      2.29 Human Resource Management Plan: Fault Isolation193

      2.30 Communications Management Plan: Fault Isolation195

      2.31 Risk Management Plan: Fault Isolation197

      2.32 Risk Register: Fault Isolation199

      2.33 Probability and Impact Assessment: Fault Isolation201

      2.34 Probability and Impact Matrix: Fault Isolation203

      2.35 Risk Data Sheet: Fault Isolation205

      2.36 Procurement Management Plan: Fault Isolation207

      2.37 Source Selection Criteria: Fault Isolation209

      2.38 Stakeholder Management Plan: Fault Isolation211

      2.39 Change Management Plan: Fault Isolation213

      3.0 Executing Process Group: Fault Isolation215

      3.1 Team Member Status Report: Fault Isolation217

      3.2 Change Request: Fault Isolation219

      3.3 Change Log: Fault Isolation221

      3.4 Decision Log: Fault Isolation223

      3.5 Quality Audit: Fault Isolation225

      3.6 Team Directory: Fault Isolation228

      3.7 Team Operating Agreement: Fault Isolation230

      3.8 Team Performance Assessment: Fault Isolation232

      3.9 Team Member Performance Assessment: Fault Isolation234

      3.10 Issue Log: Fault Isolation236

      4.0 Monitoring and Controlling Process Group: Fault Isolation238

      4.1 Project Performance Report: Fault Isolation240

      4.2 Variance Analysis: Fault Isolation242

      4.3 Earned Value Status: Fault Isolation244

      4.4 Risk Audit: Fault Isolation246

      4.5 Contractor Status Report: Fault Isolation248

      4.6 Formal Acceptance: Fault Isolation250

      5.0 Closing Process Group: Fault Isolation252

      5.1 Procurement Audit: Fault Isolation254

      5.2 Contract Close-Out: Fault Isolation256

      5.3 Project or Phase Close-Out: Fault Isolation258

      5.4 Lessons Learned: Fault Isolation260

      Index262

      CRITERION #1: RECOGNIZE