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What critical content must be communicated – who, what, when, where, and how?

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      73. Is the Human learning scope manageable?

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      74. Is special Human learning user knowledge required?

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      75. What is the scope of the Human learning effort?

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      76. What key stakeholder process output measure(s) does Human learning leverage and how?

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      77. Are there any constraints known that bear on the ability to perform Human learning work? How is the team addressing them?

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      78. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      79. How is the team tracking and documenting its work?

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      80. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      81. Is there a critical path to deliver Human learning results?

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      82. Why are you doing Human learning and what is the scope?

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      83. Will team members regularly document their Human learning work?

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      84. What customer feedback methods were used to solicit their input?

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      85. Have the customer needs been translated into specific, measurable requirements? How?

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      86. What is the context?

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      87. Will a Human learning production readiness review be required?

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      88. Are required metrics defined, what are they?

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      89. How will variation in the actual durations of each activity be dealt with to ensure that the expected Human learning results are met?

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      90. How do you manage changes in Human learning requirements?

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      91. Is the Human learning scope complete and appropriately sized?

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      92. What constraints exist that might impact the team?

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      93. Has your scope been defined?

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      94. How do you gather Human learning requirements?

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      95. What information should you gather?

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      96. What is the scope of Human learning?

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      97. What are the Human learning use cases?

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      98. Is Human learning required?

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      99. Are approval levels defined for contracts and supplements to contracts?

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      100. Do you all define Human learning in the same way?

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      101. Is there a Human learning management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      102. Are the Human learning requirements testable?

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      103. How have you defined all Human learning requirements first?

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      104. What are the rough order estimates on cost savings/opportunities that Human learning brings?

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      105. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      106. How do you hand over Human learning context?

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      107. Do you have organizational privacy requirements?

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      108. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      109. What are the requirements for audit information?

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      110. Has the Human learning work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      111. Are resources adequate for the scope?

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      112. What are the tasks and definitions?

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      113. What is the scope of the Human learning work?

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      114. Is there any additional Human learning definition of success?

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      115. Have all of the relationships been defined properly?

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      116. What is the scope?

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      117. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      118. Is it clearly defined in and to your organization what you do?

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      119. Who defines (or who defined) the rules and roles?

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      120. What Human learning services do you require?

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      121. Who is gathering Human learning information?

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      122. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      123. Are audit criteria, scope, frequency and methods defined?

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      124. What are the core elements of the Human learning business case?

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      125. How can the value of Human learning be defined?

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      126. Are customer(s) identified and segmented according to their different needs and requirements?

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      127. Scope of sensitive information?

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