LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Cash Handling System

      Scorecard Example12

      Cash Handling System

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:104

      Cash Handling System and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Cash Handling System130

      1.1 Project Charter: Cash Handling System132

      1.2 Stakeholder Register: Cash Handling System134

      1.3 Stakeholder Analysis Matrix: Cash Handling System135

      2.0 Planning Process Group: Cash Handling System137

      2.1 Project Management Plan: Cash Handling System139

      2.2 Scope Management Plan: Cash Handling System141

      2.3 Requirements Management Plan: Cash Handling System143

      2.4 Requirements Documentation: Cash Handling System145

      2.5 Requirements Traceability Matrix: Cash Handling System147

      2.6 Project Scope Statement: Cash Handling System149

      2.7 Assumption and Constraint Log: Cash Handling System151

      2.8 Work Breakdown Structure: Cash Handling System153

      2.9 WBS Dictionary: Cash Handling System155

      2.10 Schedule Management Plan: Cash Handling System157

      2.11 Activity List: Cash Handling System159

      2.12 Activity Attributes: Cash Handling System161

      2.13 Milestone List: Cash Handling System163

      2.14 Network Diagram: Cash Handling System165

      2.15 Activity Resource Requirements: Cash Handling System167

      2.16 Resource Breakdown Structure: Cash Handling System169

      2.17 Activity Duration Estimates: Cash Handling System171

      2.18 Duration Estimating Worksheet: Cash Handling System173

      2.19 Project Schedule: Cash Handling System175

      2.20 Cost Management Plan: Cash Handling System177

      2.21 Activity Cost Estimates: Cash Handling System179

      2.22 Cost Estimating Worksheet: Cash Handling System181

      2.23 Cost Baseline: Cash Handling System183

      2.24 Quality Management Plan: Cash Handling System185

      2.25 Quality Metrics: Cash Handling System187

      2.26 Process Improvement Plan: Cash Handling System189

      2.27 Responsibility Assignment Matrix: Cash Handling System191

      2.28 Roles and Responsibilities: Cash Handling System193

      2.29 Human Resource Management Plan: Cash Handling System195

      2.30 Communications Management Plan: Cash Handling System197

      2.31 Risk Management Plan: Cash Handling System199

      2.32 Risk Register: Cash Handling System201

      2.33 Probability and Impact Assessment: Cash Handling System203

      2.34 Probability and Impact Matrix: Cash Handling System205

      2.35 Risk Data Sheet: Cash Handling System207

      2.36 Procurement Management Plan: Cash Handling System209

      2.37 Source Selection Criteria: Cash Handling System211

      2.38 Stakeholder Management Plan: Cash Handling System213

      2.39 Change Management Plan: Cash Handling System215

      3.0 Executing Process Group: Cash Handling System217

      3.1 Team Member Status Report: Cash Handling System219

      3.2 Change Request: Cash Handling System221

      3.3 Change Log: Cash Handling System223

      3.4 Decision Log: Cash Handling System225

      3.5 Quality Audit: Cash Handling System227

      3.6 Team Directory: Cash Handling System230

      3.7 Team Operating Agreement: Cash Handling System232

      3.8 Team Performance Assessment: Cash Handling System234

      3.9 Team Member Performance Assessment: Cash Handling System236

      3.10 Issue Log: Cash Handling System238

      4.0 Monitoring and Controlling Process Group: Cash Handling System240

      4.1 Project Performance Report: Cash Handling System242

      4.2 Variance Analysis: Cash Handling System244

      4.3 Earned Value Status: Cash Handling System246

      4.4 Risk Audit: Cash Handling System248

      4.5 Contractor Status Report: Cash Handling System250

      4.6 Formal Acceptance: Cash Handling System252

      5.0 Closing Process Group: Cash Handling System254

      5.1 Procurement Audit: Cash Handling System256

      5.2 Contract Close-Out: Cash Handling System258

      5.3 Project or Phase Close-Out: Cash Handling System260

      5.4 Lessons Learned: Cash Handling System262

      Index264

      CRITERION #1: RECOGNIZE