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the Information Officer Scorecard on the second next page of the Self-Assessment.

      Your completed Information Officer Scorecard will give you a clear presentation of which Information Officer areas need attention.

      Information Officer

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Information Officer

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Information Officer

      Scorecard Example12

      Information Officer

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:25

      CRITERION #3: MEASURE:40

      CRITERION #4: ANALYZE:55

      CRITERION #5: IMPROVE:71

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:101

      Information Officer and Managing Projects, Criteria for Project Managers:132

      1.0 Initiating Process Group: Information Officer133

      1.1 Project Charter: Information Officer135

      1.2 Stakeholder Register: Information Officer137

      1.3 Stakeholder Analysis Matrix: Information Officer138

      2.0 Planning Process Group: Information Officer140

      2.1 Project Management Plan: Information Officer142

      2.2 Scope Management Plan: Information Officer144

      2.3 Requirements Management Plan: Information Officer146

      2.4 Requirements Documentation: Information Officer148

      2.5 Requirements Traceability Matrix: Information Officer150

      2.6 Project Scope Statement: Information Officer152

      2.7 Assumption and Constraint Log: Information Officer154

      2.8 Work Breakdown Structure: Information Officer156

      2.9 WBS Dictionary: Information Officer158

      2.10 Schedule Management Plan: Information Officer160

      2.11 Activity List: Information Officer162

      2.12 Activity Attributes: Information Officer164

      2.13 Milestone List: Information Officer166

      2.14 Network Diagram: Information Officer168

      2.15 Activity Resource Requirements: Information Officer170

      2.16 Resource Breakdown Structure: Information Officer171

      2.17 Activity Duration Estimates: Information Officer173

      2.18 Duration Estimating Worksheet: Information Officer175

      2.19 Project Schedule: Information Officer177

      2.20 Cost Management Plan: Information Officer179

      2.21 Activity Cost Estimates: Information Officer181

      2.22 Cost Estimating Worksheet: Information Officer183

      2.23 Cost Baseline: Information Officer185

      2.24 Quality Management Plan: Information Officer187

      2.25 Quality Metrics: Information Officer189

      2.26 Process Improvement Plan: Information Officer191

      2.27 Responsibility Assignment Matrix: Information Officer193

      2.28 Roles and Responsibilities: Information Officer195

      2.29 Human Resource Management Plan: Information Officer197

      2.30 Communications Management Plan: Information Officer199

      2.31 Risk Management Plan: Information Officer201

      2.32 Risk Register: Information Officer203

      2.33 Probability and Impact Assessment: Information Officer205

      2.34 Probability and Impact Matrix: Information Officer207

      2.35 Risk Data Sheet: Information Officer209

      2.36 Procurement Management Plan: Information Officer211

      2.37 Source Selection Criteria: Information Officer213

      2.38 Stakeholder Management Plan: Information Officer215

      2.39 Change Management Plan: Information Officer217

      3.0 Executing Process Group: Information Officer219

      3.1 Team Member Status Report: Information Officer221

      3.2 Change Request: Information Officer223

      3.3 Change Log: Information Officer225

      3.4 Decision Log: Information Officer227

      3.5 Quality Audit: Information Officer229

      3.6 Team Directory: Information Officer231

      3.7 Team Operating Agreement: Information Officer233

      3.8 Team Performance Assessment: Information Officer235

      3.9 Team Member Performance Assessment: Information Officer237

      3.10 Issue Log: Information Officer239

      4.0 Monitoring and Controlling Process Group: Information Officer241

      4.1 Project Performance Report: Information Officer243

      4.2 Variance Analysis: Information Officer245

      4.3 Earned Value Status: Information Officer247

      4.4 Risk Audit: Information Officer249

      4.5 Contractor Status Report: Information Officer251

      4.6 Formal Acceptance: Information Officer253

      5.0 Closing Process Group: Information Officer255

      5.1 Procurement Audit: Information Officer257

      5.2 Contract Close-Out: Information Officer259

      5.3 Project or Phase Close-Out: Information Officer261

      5.4 Lessons Learned: Information Officer263

      Index265

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What Information officer capabilities do you need?

      <--- Score

      2. Do

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