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the corresponding spoke in the Web Information System Scorecard on the second next page of the Self-Assessment.

      Your completed Web Information System Scorecard will give you a clear presentation of which Web Information System areas need attention.

      Web Information System

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Web Information System

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Web Information System

      Scorecard Example12

      Web Information System

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:59

      CRITERION #5: IMPROVE:75

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:104

      Web Information System and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Web Information System130

      1.1 Project Charter: Web Information System132

      1.2 Stakeholder Register: Web Information System134

      1.3 Stakeholder Analysis Matrix: Web Information System135

      2.0 Planning Process Group: Web Information System137

      2.1 Project Management Plan: Web Information System139

      2.2 Scope Management Plan: Web Information System141

      2.3 Requirements Management Plan: Web Information System143

      2.4 Requirements Documentation: Web Information System146

      2.5 Requirements Traceability Matrix: Web Information System148

      2.6 Project Scope Statement: Web Information System150

      2.7 Assumption and Constraint Log: Web Information System152

      2.8 Work Breakdown Structure: Web Information System154

      2.9 WBS Dictionary: Web Information System156

      2.10 Schedule Management Plan: Web Information System159

      2.11 Activity List: Web Information System161

      2.12 Activity Attributes: Web Information System163

      2.13 Milestone List: Web Information System165

      2.14 Network Diagram: Web Information System167

      2.15 Activity Resource Requirements: Web Information System169

      2.16 Resource Breakdown Structure: Web Information System170

      2.17 Activity Duration Estimates: Web Information System172

      2.18 Duration Estimating Worksheet: Web Information System174

      2.19 Project Schedule: Web Information System176

      2.20 Cost Management Plan: Web Information System178

      2.21 Activity Cost Estimates: Web Information System180

      2.22 Cost Estimating Worksheet: Web Information System182

      2.23 Cost Baseline: Web Information System184

      2.24 Quality Management Plan: Web Information System186

      2.25 Quality Metrics: Web Information System188

      2.26 Process Improvement Plan: Web Information System190

      2.27 Responsibility Assignment Matrix: Web Information System192

      2.28 Roles and Responsibilities: Web Information System194

      2.29 Human Resource Management Plan: Web Information System196

      2.30 Communications Management Plan: Web Information System198

      2.31 Risk Management Plan: Web Information System200

      2.32 Risk Register: Web Information System202

      2.33 Probability and Impact Assessment: Web Information System204

      2.34 Probability and Impact Matrix: Web Information System206

      2.35 Risk Data Sheet: Web Information System208

      2.36 Procurement Management Plan: Web Information System210

      2.37 Source Selection Criteria: Web Information System212

      2.38 Stakeholder Management Plan: Web Information System214

      2.39 Change Management Plan: Web Information System216

      3.0 Executing Process Group: Web Information System218

      3.1 Team Member Status Report: Web Information System220

      3.2 Change Request: Web Information System222

      3.3 Change Log: Web Information System224

      3.4 Decision Log: Web Information System226

      3.5 Quality Audit: Web Information System228

      3.6 Team Directory: Web Information System231

      3.7 Team Operating Agreement: Web Information System233

      3.8 Team Performance Assessment: Web Information System235

      3.9 Team Member Performance Assessment: Web Information System237

      3.10 Issue Log: Web Information System239

      4.0 Monitoring and Controlling Process Group: Web Information System241

      4.1 Project Performance Report: Web Information System243

      4.2 Variance Analysis: Web Information System245

      4.3 Earned Value Status: Web Information System247

      4.4 Risk Audit: Web Information System249

      4.5 Contractor Status Report: Web Information System252

      4.6 Formal Acceptance: Web Information System254

      5.0 Closing Process Group: Web Information System256

      5.1 Procurement Audit: Web Information System258

      5.2 Contract Close-Out: Web Information System260

      5.3 Project or Phase Close-Out: Web Information System262

      5.4 Lessons Learned: Web Information System264

      Index266

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1

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