LITMIR.BIZ

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      132. What are the core elements of the Expert Software business case?

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      133. Does the team have regular meetings?

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      134. How do you build the right business case?

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      135. How do you catch Expert Software definition inconsistencies?

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      136. How is the team tracking and documenting its work?

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      137. What key stakeholder process output measure(s) does Expert Software leverage and how?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Expert Software Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How are measurements made?

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      2. Have design-to-cost goals been established?

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      3. What do you measure and why?

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      4. Why do you expend time and effort to implement measurement, for whom?

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      5. What happens if cost savings do not materialize?

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      6. What are the types and number of measures to use?

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      7. Are the Expert Software benefits worth its costs?

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      8. What causes investor action?

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      9. What potential environmental factors impact the Expert Software effort?

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      10. What are the current costs of the Expert Software process?

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      11. How frequently do you track Expert Software measures?

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      12. When a disaster occurs, who gets priority?

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      13. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?

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      14. How can you measure Expert Software in a systematic way?

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      15. What methods are feasible and acceptable to estimate the impact of reforms?

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      16. What would it cost to replace your technology?

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      17. How can you manage cost down?

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      18. What are the strategic priorities for this year?

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      19. What are the estimated costs of proposed changes?

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      20. Will Expert Software have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      21. How is performance measured?

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      22. What is the total cost related to deploying Expert Software, including any consulting or professional services?

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      23. Where is the cost?

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      24. Do you effectively measure and reward individual and team performance?

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      25. Are indirect costs charged to the Expert Software program?

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      26. What measurements are being captured?

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      27. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Expert Software services/products?

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      28. How is progress measured?

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      29. What harm might be caused?

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      30. Who pays the cost?

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      31. How do you quantify and qualify impacts?

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      32. How do you control the overall costs of your work processes?

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      33. Do you have an issue in getting priority?

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      34. What are your key Expert Software organizational performance measures, including key short and longer-term financial measures?

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      35. Are the units of measure consistent?

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      36. How do you aggregate measures across priorities?

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      37. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      38. Who should receive measurement reports?

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      39. What details are required of the Expert Software cost structure?

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      40. Are you able to realize any cost savings?

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      41. Are there competing Expert Software priorities?

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      42. What causes mismanagement?

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      43. What does your operating model cost?

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      44. What could cause you to change course?

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      45. How to cause the change?

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      46. How do you measure variability?

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      47. How will costs be allocated?

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      48. What users will be impacted?

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