LITMIR.BIZ

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team member and its leadership? Where is this documented?

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      126. Has a Collaborative tools requirement not been met?

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      127. How will the Collaborative tools team and the group measure complete success of Collaborative tools?

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      128. Are customer(s) identified and segmented according to their different needs and requirements?

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      129. How do you manage unclear Collaborative tools requirements?

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      130. Who are the Collaborative tools improvement team members, including Management Leads and Coaches?

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      131. What Collaborative tools services do you require?

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      132. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      133. Is the team equipped with available and reliable resources?

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      134. What intelligence can you gather?

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      135. How can the value of Collaborative tools be defined?

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      136. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Collaborative tools Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How long to keep data and how to manage retention costs?

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      2. Have you included everything in your Collaborative tools cost models?

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      3. Who pays the cost?

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      4. When should you bother with diagrams?

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      5. How can you manage cost down?

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      6. Does management have the right priorities among projects?

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      7. What is the total fixed cost?

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      8. Do you have an issue in getting priority?

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      9. What tests verify requirements?

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      10. What drives O&M cost?

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      11. What are the costs and benefits?

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      12. Was a business case (cost/benefit) developed?

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      13. Which measures and indicators matter?

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      14. Are you aware of what could cause a problem?

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      15. What disadvantage does this cause for the user?

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      16. How will you measure your Collaborative tools effectiveness?

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      17. What does verifying compliance entail?

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      18. Why do you expend time and effort to implement measurement, for whom?

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      19. Is there an opportunity to verify requirements?

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      20. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Collaborative tools services/products?

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      21. How can a Collaborative tools test verify your ideas or assumptions?

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      22. What causes extra work or rework?

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      23. Which costs should be taken into account?

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      24. What is an unallowable cost?

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      25. What causes mismanagement?

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      26. What causes innovation to fail or succeed in your organization?

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      27. How do you verify the authenticity of the data and information used?

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      28. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      29. Where can you go to verify the info?

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      30. How do you verify performance?

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      31. Does a Collaborative tools quantification method exist?

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      32. What measurements are being captured?

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      33. What are you verifying?

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      34. What are the Collaborative tools investment costs?

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      35. How do you verify your resources?

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      36. Do you verify that corrective actions were taken?

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      37. How do you verify and validate the Collaborative tools data?

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      38. What are the Collaborative tools key cost drivers?

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      39. What are the costs of reform?

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      40. What are the uncertainties surrounding estimates of impact?

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      41. Are the units of measure consistent?

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      42. Does the Collaborative tools task fit the client’s priorities?

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