LITMIR.BIZ

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the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      73. How do you gather requirements?

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      74. What would be the goal or target for a Funds management’s improvement team?

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      75. When is/was the Funds management start date?

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      76. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      77. What baselines are required to be defined and managed?

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      78. What knowledge or experience is required?

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      79. What are the compelling stakeholder reasons for embarking on Funds management?

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      80. Who is gathering Funds management information?

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      81. What is the scope?

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      82. When is the estimated completion date?

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      83. How do you gather Funds management requirements?

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      84. What scope do you want your strategy to cover?

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      85. What intelligence can you gather?

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      86. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      87. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      88. How would you define Funds management leadership?

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      89. What is the context?

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      90. Are there different segments of customers?

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      91. How is the team tracking and documenting its work?

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      92. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      93. What sources do you use to gather information for a Funds management study?

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      94. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      95. Are resources adequate for the scope?

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      96. What information should you gather?

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      97. Has a team charter been developed and communicated?

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      98. What key stakeholder process output measure(s) does Funds management leverage and how?

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      99. How do you hand over Funds management context?

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      100. How and when will the baselines be defined?

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      101. Have the customer needs been translated into specific, measurable requirements? How?

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      102. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      103. How will variation in the actual durations of each activity be dealt with to ensure that the expected Funds management results are met?

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      104. Is the Funds management scope complete and appropriately sized?

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      105. Has your scope been defined?

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      106. How often are the team meetings?

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      107. What is out of scope?

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      108. What is the scope of Funds management?

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      109. What customer feedback methods were used to solicit their input?

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      110. What is out-of-scope initially?

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      111. What is in the scope and what is not in scope?

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      112. What Funds management services do you require?

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      113. What is the definition of success?

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      114. How will the Funds management team and the group measure complete success of Funds management?

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      115. Who is gathering information?

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      116. What are the requirements for audit information?

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      117. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      118. Have all basic functions of Funds management been defined?

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      119. What is the definition of Funds management excellence?

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      120. How did the Funds management manager receive input to the development of a Funds management improvement plan and the estimated completion dates/times of each activity?

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      121. What constraints exist that might impact the team?

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      122. What system do you use for gathering Funds management information?

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      123. How do you catch Funds management definition inconsistencies?

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      124. What happens if Funds management’s scope changes?

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      125. Why are you doing Funds management and what is the scope?

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      126. Has the direction changed at all during the course of Funds management? If so, when did it change and why?

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      127. What are the record-keeping requirements of Funds management activities?

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      128. Where can you gather more information?

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      129.

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