LITMIR.BIZ

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minutes sent out? Who is on the distribution list?

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      115. Is there any additional Wireless Communications Service definition of success?

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      116. What sources do you use to gather information for a Wireless Communications Service study?

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      117. Are accountability and ownership for Wireless Communications Service clearly defined?

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      118. What system do you use for gathering Wireless Communications Service information?

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      119. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      120. Has a high-level ‘as is’ process map been completed, verified and validated?

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      121. What sort of initial information to gather?

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      122. Who defines (or who defined) the rules and roles?

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      123. What are (control) requirements for Wireless Communications Service Information?

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      124. What scope to assess?

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      125. Are resources adequate for the scope?

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      126. Does the scope remain the same?

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      127. How do you manage scope?

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      128. How will the Wireless Communications Service team and the group measure complete success of Wireless Communications Service?

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      129. Has everyone on the team, including the team leaders, been properly trained?

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      130. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      131. Has/have the customer(s) been identified?

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      132. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      133. Do you all define Wireless Communications Service in the same way?

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      134. Has a Wireless Communications Service requirement not been met?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Wireless Communications Service Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What is the root cause(s) of the problem?

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      2. Do the benefits outweigh the costs?

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      3. How do you verify the authenticity of the data and information used?

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      4. What is the total cost related to deploying Wireless Communications Service, including any consulting or professional services?

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      5. How do you verify performance?

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      6. How is the value delivered by Wireless Communications Service being measured?

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      7. Is the cost worth the Wireless Communications Service effort ?

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      8. What are your operating costs?

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      9. Have you included everything in your Wireless Communications Service cost models?

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      10. What drives O&M cost?

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      11. How to cause the change?

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      12. What are the operational costs after Wireless Communications Service deployment?

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      13. How do you quantify and qualify impacts?

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      14. What are your customers expectations and measures?

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      15. How do you verify your resources?

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      16. What is your decision requirements diagram?

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      17. What are your key Wireless Communications Service organizational performance measures, including key short and longer-term financial measures?

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      18. How will success or failure be measured?

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      19. Among the Wireless Communications Service product and service cost to be estimated, which is considered hardest to estimate?

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      20. What measurements are possible, practicable and meaningful?

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      21. How do you verify if Wireless Communications Service is built right?

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      22. How can you manage cost down?

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      23. When should you bother with diagrams?

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      24. How do you measure efficient delivery of Wireless Communications Service services?

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      25. How do you measure variability?

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      26. What is the cost of rework?

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      27. What could cause delays in the schedule?

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      28. What does your operating model cost?

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      29. What is the Wireless Communications Service business impact?

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      30. How will effects be measured?

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      31. What does a Test

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