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      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Production Control System

      Scorecard Example13

      Production Control System

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:103

      Production Control System and Managing Projects, Criteria for Project Managers:128

      1.0 Initiating Process Group: Production Control System129

      1.1 Project Charter: Production Control System131

      1.2 Stakeholder Register: Production Control System133

      1.3 Stakeholder Analysis Matrix: Production Control System134

      2.0 Planning Process Group: Production Control System136

      2.1 Project Management Plan: Production Control System138

      2.2 Scope Management Plan: Production Control System140

      2.3 Requirements Management Plan: Production Control System142

      2.4 Requirements Documentation: Production Control System144

      2.5 Requirements Traceability Matrix: Production Control System146

      2.6 Project Scope Statement: Production Control System148

      2.7 Assumption and Constraint Log: Production Control System150

      2.8 Work Breakdown Structure: Production Control System152

      2.9 WBS Dictionary: Production Control System154

      2.10 Schedule Management Plan: Production Control System157

      2.11 Activity List: Production Control System159

      2.12 Activity Attributes: Production Control System161

      2.13 Milestone List: Production Control System163

      2.14 Network Diagram: Production Control System165

      2.15 Activity Resource Requirements: Production Control System167

      2.16 Resource Breakdown Structure: Production Control System168

      2.17 Activity Duration Estimates: Production Control System170

      2.18 Duration Estimating Worksheet: Production Control System172

      2.19 Project Schedule: Production Control System174

      2.20 Cost Management Plan: Production Control System176

      2.21 Activity Cost Estimates: Production Control System178

      2.22 Cost Estimating Worksheet: Production Control System180

      2.23 Cost Baseline: Production Control System182

      2.24 Quality Management Plan: Production Control System184

      2.25 Quality Metrics: Production Control System186

      2.26 Process Improvement Plan: Production Control System188

      2.27 Responsibility Assignment Matrix: Production Control System190

      2.28 Roles and Responsibilities: Production Control System192

      2.29 Human Resource Management Plan: Production Control System194

      2.30 Communications Management Plan: Production Control System196

      2.31 Risk Management Plan: Production Control System198

      2.32 Risk Register: Production Control System200

      2.33 Probability and Impact Assessment: Production Control System202

      2.34 Probability and Impact Matrix: Production Control System204

      2.35 Risk Data Sheet: Production Control System206

      2.36 Procurement Management Plan: Production Control System208

      2.37 Source Selection Criteria: Production Control System210

      2.38 Stakeholder Management Plan: Production Control System212

      2.39 Change Management Plan: Production Control System214

      3.0 Executing Process Group: Production Control System216

      3.1 Team Member Status Report: Production Control System218

      3.2 Change Request: Production Control System220

      3.3 Change Log: Production Control System222

      3.4 Decision Log: Production Control System224

      3.5 Quality Audit: Production Control System226

      3.6 Team Directory: Production Control System229

      3.7 Team Operating Agreement: Production Control System231

      3.8 Team Performance Assessment: Production Control System233

      3.9 Team Member Performance Assessment: Production Control System235

      3.10 Issue Log: Production Control System237

      4.0 Monitoring and Controlling Process Group: Production Control System239

      4.1 Project Performance Report: Production Control System241

      4.2 Variance Analysis: Production Control System243

      4.3 Earned Value Status: Production Control System245

      4.4 Risk Audit: Production Control System247

      4.5 Contractor Status Report: Production Control System249

      4.6 Formal Acceptance: Production Control System251

      5.0 Closing Process Group: Production Control System253

      5.1 Procurement Audit: Production Control System255

      5.2 Contract Close-Out: Production Control System257

      5.3 Project or Phase Close-Out: Production Control System259

      5.4 Lessons Learned: Production Control System261

      Index263

      CRITERION #1: RECOGNIZE