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in the Content Negotiation Scorecard on the second next page of the Self-Assessment.

      Your completed Content Negotiation Scorecard will give you a clear presentation of which Content Negotiation areas need attention.

      Content Negotiation

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Content Negotiation

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Content Negotiation

      Scorecard Example12

      Content Negotiation

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:102

      Content Negotiation and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Content Negotiation128

      1.1 Project Charter: Content Negotiation130

      1.2 Stakeholder Register: Content Negotiation132

      1.3 Stakeholder Analysis Matrix: Content Negotiation133

      2.0 Planning Process Group: Content Negotiation135

      2.1 Project Management Plan: Content Negotiation137

      2.2 Scope Management Plan: Content Negotiation139

      2.3 Requirements Management Plan: Content Negotiation141

      2.4 Requirements Documentation: Content Negotiation143

      2.5 Requirements Traceability Matrix: Content Negotiation145

      2.6 Project Scope Statement: Content Negotiation147

      2.7 Assumption and Constraint Log: Content Negotiation149

      2.8 Work Breakdown Structure: Content Negotiation151

      2.9 WBS Dictionary: Content Negotiation153

      2.10 Schedule Management Plan: Content Negotiation156

      2.11 Activity List: Content Negotiation158

      2.12 Activity Attributes: Content Negotiation160

      2.13 Milestone List: Content Negotiation162

      2.14 Network Diagram: Content Negotiation164

      2.15 Activity Resource Requirements: Content Negotiation166

      2.16 Resource Breakdown Structure: Content Negotiation167

      2.17 Activity Duration Estimates: Content Negotiation169

      2.18 Duration Estimating Worksheet: Content Negotiation171

      2.19 Project Schedule: Content Negotiation173

      2.20 Cost Management Plan: Content Negotiation175

      2.21 Activity Cost Estimates: Content Negotiation177

      2.22 Cost Estimating Worksheet: Content Negotiation179

      2.23 Cost Baseline: Content Negotiation181

      2.24 Quality Management Plan: Content Negotiation183

      2.25 Quality Metrics: Content Negotiation185

      2.26 Process Improvement Plan: Content Negotiation187

      2.27 Responsibility Assignment Matrix: Content Negotiation189

      2.28 Roles and Responsibilities: Content Negotiation191

      2.29 Human Resource Management Plan: Content Negotiation193

      2.30 Communications Management Plan: Content Negotiation195

      2.31 Risk Management Plan: Content Negotiation197

      2.32 Risk Register: Content Negotiation199

      2.33 Probability and Impact Assessment: Content Negotiation201

      2.34 Probability and Impact Matrix: Content Negotiation203

      2.35 Risk Data Sheet: Content Negotiation205

      2.36 Procurement Management Plan: Content Negotiation207

      2.37 Source Selection Criteria: Content Negotiation209

      2.38 Stakeholder Management Plan: Content Negotiation211

      2.39 Change Management Plan: Content Negotiation213

      3.0 Executing Process Group: Content Negotiation215

      3.1 Team Member Status Report: Content Negotiation217

      3.2 Change Request: Content Negotiation219

      3.3 Change Log: Content Negotiation221

      3.4 Decision Log: Content Negotiation223

      3.5 Quality Audit: Content Negotiation225

      3.6 Team Directory: Content Negotiation228

      3.7 Team Operating Agreement: Content Negotiation230

      3.8 Team Performance Assessment: Content Negotiation232

      3.9 Team Member Performance Assessment: Content Negotiation234

      3.10 Issue Log: Content Negotiation236

      4.0 Monitoring and Controlling Process Group: Content Negotiation238

      4.1 Project Performance Report: Content Negotiation240

      4.2 Variance Analysis: Content Negotiation242

      4.3 Earned Value Status: Content Negotiation244

      4.4 Risk Audit: Content Negotiation246

      4.5 Contractor Status Report: Content Negotiation248

      4.6 Formal Acceptance: Content Negotiation250

      5.0 Closing Process Group: Content Negotiation252

      5.1 Procurement Audit: Content Negotiation254

      5.2 Contract Close-Out: Content Negotiation256

      5.3 Project or Phase Close-Out: Content Negotiation258

      5.4 Lessons Learned: Content Negotiation260

      Index262

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Think about the people you identified for your Content negotiation project and the project responsibilities you would assign to them, what kind of training do you

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