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Score

      98. Are the measurements objective?

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      99. What do people want to verify?

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      100. What are the types and number of measures to use?

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      101. Are the Case Management Systems benefits worth its costs?

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      102. What does losing customers cost your organization?

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      103. What is the cost of rework?

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      104. What measurements are possible, practicable and meaningful?

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      105. What causes investor action?

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      106. How frequently do you track Case Management Systems measures?

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      107. What are your primary costs, revenues, assets?

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      108. How can you reduce costs?

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      109. Who should receive measurement reports?

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      110. What methods are feasible and acceptable to estimate the impact of reforms?

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      111. How is the value delivered by Case Management Systems being measured?

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      112. What are the costs of reform?

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      113. How to cause the change?

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      114. How do you measure efficient delivery of Case Management Systems services?

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      115. How will you measure success?

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      116. How can you manage cost down?

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      117. Is the solution cost-effective?

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      118. Are Case Management Systems vulnerabilities categorized and prioritized?

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      119. What are the strategic priorities for this year?

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      120. How do you verify your resources?

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      121. How is performance measured?

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      122. How do you verify and validate the Case Management Systems data?

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      123. How much does it cost?

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      124. How do your measurements capture actionable Case Management Systems information for use in exceeding your customers expectations and securing your customers engagement?

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      125. What evidence is there and what is measured?

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      126. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?

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      127. How sensitive must the Case Management Systems strategy be to cost?

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      128. What are you verifying?

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