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resources?

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      71. What Private health care services do you require?

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      72. How often are the team meetings?

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      73. Is Private health care linked to key stakeholder goals and objectives?

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      74. How do you build the right business case?

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      75. What is the scope?

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      76. Are resources adequate for the scope?

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      77. What sources do you use to gather information for a Private health care study?

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      78. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      79. How can the value of Private health care be defined?

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      80. Is full participation by members in regularly held team meetings guaranteed?

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      81. Has/have the customer(s) been identified?

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      82. Are accountability and ownership for Private health care clearly defined?

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      83. What is in scope?

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      84. Is Private health care required?

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      85. What constraints exist that might impact the team?

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      86. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      87. How will the Private health care team and the group measure complete success of Private health care?

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      88. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      89. What scope do you want your strategy to cover?

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      90. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      91. Are task requirements clearly defined?

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      92. Do you have organizational privacy requirements?

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      93. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      94. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      95. Who is gathering information?

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      96. What knowledge or experience is required?

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      97. How and when will the baselines be defined?

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      98. Have all of the relationships been defined properly?

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      99. What is in the scope and what is not in scope?

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      100. What gets examined?

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      101. Does the scope remain the same?

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      102. How do you manage scope?

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      103. What are (control) requirements for Private health care Information?

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      104. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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      105. Why are you doing Private health care and what is the scope?

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      106. Have all basic functions of Private health care been defined?

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      107. What is the context?

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      108. Scope of sensitive information?

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      109. Is special Private health care user knowledge required?

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      110. When are meeting minutes sent out? Who is on the distribution list?

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      111. Are approval levels defined for contracts and supplements to contracts?

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      112. How would you define the culture at your organization, how susceptible is it to Private health care changes?

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      113. Are improvement team members fully trained on Private health care?

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      114. Are required metrics defined, what are they?

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      115. How does the Private health care manager ensure against scope creep?

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      116. How do you gather requirements?

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      117. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      118. Has the Private health care work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      119. What information should you gather?

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      120. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      121. What happens if Private health care’s scope changes?

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      122. Are there any constraints known that bear on the ability to perform Private health care work? How is the team addressing them?

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      123. What Private health care requirements should be gathered?

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      124. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      125. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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