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Have you identified your Call data record key performance indicators?

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      61. Who are your key stakeholders who need to sign off?

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      62. Where is training needed?

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      63. Whom do you really need or want to serve?

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      64. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      65. Does the problem have ethical dimensions?

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      66. What resources or support might you need?

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      67. What is the smallest subset of the problem you can usefully solve?

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      68. Are controls defined to recognize and contain problems?

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      69. What is the Call data record problem definition? What do you need to resolve?

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      70. What do you need to start doing?

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      71. How are training requirements identified?

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      72. What are the expected benefits of Call data record to the stakeholder?

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      73. What should be considered when identifying available resources, constraints, and deadlines?

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      74. Do you recognize Call data record achievements?

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      75. What tools and technologies are needed for a custom Call data record project?

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      76. How many trainings, in total, are needed?

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      77. How do you take a forward-looking perspective in identifying Call data record research related to market response and models?

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      78. Where do you need to exercise leadership?

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      79. Which needs are not included or involved?

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      80. What problems are you facing and how do you consider Call data record will circumvent those obstacles?

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      81. What else needs to be measured?

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      82. What needs to stay?

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      83. Who defines the rules in relation to any given issue?

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      84. How much are sponsors, customers, partners, stakeholders involved in Call data record? In other words, what are the risks, if Call data record does not deliver successfully?

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      85. What Call data record events should you attend?

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      86. What is the problem and/or vulnerability?

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      87. Would you recognize a threat from the inside?

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      88. Is the quality assurance team identified?

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      89. What do employees need in the short term?

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      90. Who needs to know?

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      91. What are the minority interests and what amount of minority interests can be recognized?

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      92. Will it solve real problems?

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      93. How do you identify subcontractor relationships?

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      94. Are there any specific expectations or concerns about the Call data record team, Call data record itself?

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      95. Are there Call data record problems defined?

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      96. What situation(s) led to this Call data record Self Assessment?

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      97. Are there any revenue recognition issues?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Call data record Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      2. Is the work to date meeting requirements?

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      3. Has everyone on the team, including the team leaders, been properly trained?

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      4. Is there a clear Call data record case definition?

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      5. Will team members regularly document their Call data record work?

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      6. Has the Call data record work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      7. Will team members perform Call data record work when assigned and in a timely fashion?

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      8. What constraints exist that might impact the team?

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      9. What knowledge or experience is required?

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      10. How can the value of Call data record be defined?

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      11. Have the customer needs been translated into specific, measurable requirements? How?

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      12. What Call data record requirements should be gathered?

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      13. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      14. Has the direction changed at all during the course

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