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spoke in the System Justification Scorecard on the second next page of the Self-Assessment.

      Your completed System Justification Scorecard will give you a clear presentation of which System Justification areas need attention.

      System Justification

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      System Justification

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      System Justification

      Scorecard Example12

      System Justification

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:102

      System Justification and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: System Justification127

      1.1 Project Charter: System Justification129

      1.2 Stakeholder Register: System Justification131

      1.3 Stakeholder Analysis Matrix: System Justification132

      2.0 Planning Process Group: System Justification134

      2.1 Project Management Plan: System Justification136

      2.2 Scope Management Plan: System Justification138

      2.3 Requirements Management Plan: System Justification140

      2.4 Requirements Documentation: System Justification142

      2.5 Requirements Traceability Matrix: System Justification144

      2.6 Project Scope Statement: System Justification146

      2.7 Assumption and Constraint Log: System Justification148

      2.8 Work Breakdown Structure: System Justification150

      2.9 WBS Dictionary: System Justification152

      2.10 Schedule Management Plan: System Justification154

      2.11 Activity List: System Justification156

      2.12 Activity Attributes: System Justification158

      2.13 Milestone List: System Justification160

      2.14 Network Diagram: System Justification162

      2.15 Activity Resource Requirements: System Justification164

      2.16 Resource Breakdown Structure: System Justification165

      2.17 Activity Duration Estimates: System Justification167

      2.18 Duration Estimating Worksheet: System Justification169

      2.19 Project Schedule: System Justification171

      2.20 Cost Management Plan: System Justification173

      2.21 Activity Cost Estimates: System Justification175

      2.22 Cost Estimating Worksheet: System Justification177

      2.23 Cost Baseline: System Justification179

      2.24 Quality Management Plan: System Justification181

      2.25 Quality Metrics: System Justification183

      2.26 Process Improvement Plan: System Justification185

      2.27 Responsibility Assignment Matrix: System Justification187

      2.28 Roles and Responsibilities: System Justification189

      2.29 Human Resource Management Plan: System Justification191

      2.30 Communications Management Plan: System Justification193

      2.31 Risk Management Plan: System Justification195

      2.32 Risk Register: System Justification197

      2.33 Probability and Impact Assessment: System Justification199

      2.34 Probability and Impact Matrix: System Justification201

      2.35 Risk Data Sheet: System Justification203

      2.36 Procurement Management Plan: System Justification205

      2.37 Source Selection Criteria: System Justification207

      2.38 Stakeholder Management Plan: System Justification209

      2.39 Change Management Plan: System Justification211

      3.0 Executing Process Group: System Justification213

      3.1 Team Member Status Report: System Justification215

      3.2 Change Request: System Justification217

      3.3 Change Log: System Justification219

      3.4 Decision Log: System Justification221

      3.5 Quality Audit: System Justification223

      3.6 Team Directory: System Justification226

      3.7 Team Operating Agreement: System Justification228

      3.8 Team Performance Assessment: System Justification230

      3.9 Team Member Performance Assessment: System Justification232

      3.10 Issue Log: System Justification234

      4.0 Monitoring and Controlling Process Group: System Justification236

      4.1 Project Performance Report: System Justification238

      4.2 Variance Analysis: System Justification240

      4.3 Earned Value Status: System Justification242

      4.4 Risk Audit: System Justification244

      4.5 Contractor Status Report: System Justification246

      4.6 Formal Acceptance: System Justification248

      5.0 Closing Process Group: System Justification250

      5.1 Procurement Audit: System Justification252

      5.2 Contract Close-Out: System Justification254

      5.3 Project or Phase Close-Out: System Justification256

      5.4 Lessons Learned: System Justification258

      Index260

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Do you need different information or graphics?

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