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      7. What is in scope?

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      8. Has the direction changed at all during the course of Health Policy and Technology? If so, when did it change and why?

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      9. What scope to assess?

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      10. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      11. How do you gather Health Policy and Technology requirements?

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      12. What sources do you use to gather information for a Health Policy and Technology study?

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      13. Who is gathering Health Policy and Technology information?

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      14. How can the value of Health Policy and Technology be defined?

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      15. What key stakeholder process output measure(s) does Health Policy and Technology leverage and how?

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      16. How will the Health Policy and Technology team and the group measure complete success of Health Policy and Technology?

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      17. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      18. What constraints exist that might impact the team?

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      19. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      20. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      21. What are the Health Policy and Technology use cases?

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      22. What would be the goal or target for a Health Policy and Technology’s improvement team?

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      23. How are consistent Health Policy and Technology definitions important?

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      24. Scope of sensitive information?

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      25. Has a Health Policy and Technology requirement not been met?

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      26. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      27. Do you all define Health Policy and Technology in the same way?

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      28. What is the scope?

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      29. What information should you gather?

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      30. Are there different segments of customers?

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      31. How do you build the right business case?

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      32. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      33. Are required metrics defined, what are they?

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      34. Does the team have regular meetings?

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      35. What is the definition of Health Policy and Technology excellence?

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      36. What was the context?

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      37. The political context: who holds power?

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      38. How will variation in the actual durations of each activity be dealt with to ensure that the expected Health Policy and Technology results are met?

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      39. Who are the Health Policy and Technology improvement team members, including Management Leads and Coaches?

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      40. Has the Health Policy and Technology work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      41. What critical content must be communicated – who, what, when, where, and how?

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      42. Has everyone on the team, including the team leaders, been properly trained?

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      43. What system do you use for gathering Health Policy and Technology information?

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      44. What are the Health Policy and Technology tasks and definitions?

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      45. How did the Health Policy and Technology manager receive input to the development of a Health Policy and Technology improvement plan and the estimated completion dates/times of each activity?

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      46. What are the rough order estimates on cost savings/opportunities that Health Policy and Technology brings?

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      47. Is the Health Policy and Technology scope manageable?

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      48. Is Health Policy and Technology currently on schedule according to the plan?

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      49. Are approval levels defined for contracts and supplements to contracts?

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      50. Do you have a Health Policy and Technology success story or case study ready to tell and share?

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      51. Who is gathering information?

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      52. What Health Policy and Technology requirements should be gathered?

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      53. What happens if Health Policy and Technology’s scope changes?

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      54. If substitutes have been appointed, have they been briefed on the Health Policy and Technology goals and received regular communications as to the progress to date?

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      55. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      56. Is there a critical path to deliver Health Policy and Technology results?

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      57. What is a worst-case scenario for losses?

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      58. Who defines (or who defined) the rules and roles?

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      59.

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