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      125. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      126. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      127. How do you manage scope?

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      128. Has the direction changed at all during the course of Health policy analysis? If so, when did it change and why?

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      129. Is there a clear Health policy analysis case definition?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Health policy analysis Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How can you reduce costs?

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      2. When should you bother with diagrams?

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      3. What disadvantage does this cause for the user?

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      4. How can a Health policy analysis test verify your ideas or assumptions?

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      5. What causes investor action?

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      6. What are hidden Health policy analysis quality costs?

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      7. Do you verify that corrective actions were taken?

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      8. What are the types and number of measures to use?

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      9. What does a Test Case verify?

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      10. Who is involved in verifying compliance?

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      11. How can you measure Health policy analysis in a systematic way?

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      12. What are the operational costs after Health policy analysis deployment?

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      13. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      14. What does verifying compliance entail?

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      15. What is the Health policy analysis business impact?

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      16. Is there an opportunity to verify requirements?

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      17. What are the estimated costs of proposed changes?

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      18. Where can you go to verify the info?

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      19. What are your key Health policy analysis organizational performance measures, including key short and longer-term financial measures?

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      20. Which Health policy analysis impacts are significant?

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      21. Which measures and indicators matter?

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      22. How do you verify and validate the Health policy analysis data?

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      23. Are there any easy-to-implement alternatives to Health policy analysis? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      24. Do you have any cost Health policy analysis limitation requirements?

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      25. How will you measure your Health policy analysis effectiveness?

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      26. What evidence is there and what is measured?

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      27. Why do the measurements/indicators matter?

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      28. How do you verify the authenticity of the data and information used?

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      29. How frequently do you verify your Health policy analysis strategy?

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      30. What is the total cost related to deploying Health policy analysis, including any consulting or professional services?

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      31. How do you measure success?

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      32. What methods are feasible and acceptable to estimate the impact of reforms?

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      33. Are you aware of what could cause a problem?

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      34. How to cause the change?

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      35. What does losing customers cost your organization?

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      36. What harm might be caused?

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      37. Where is it measured?

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      38. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

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      39. Was a business case (cost/benefit) developed?

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      40. Do the benefits outweigh the costs?

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      41. Are indirect costs charged to the Health policy analysis program?

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      42. How do you prevent mis-estimating cost?

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      43. How do you verify if Health policy analysis is built right?

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      44. Are missed Health policy analysis opportunities costing your organization money?

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      45. What measurements are being captured?

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      46. Are you able to realize any cost savings?

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      47. How are costs allocated?

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