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      116. How can the value of Public service management be defined?

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      117. How are consistent Public service management definitions important?

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      118. How do you keep key subject matter experts in the loop?

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      119. Who is gathering Public service management information?

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      120. Is the Public service management scope manageable?

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      121. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      122. Have specific policy objectives been defined?

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      123. What is the scope of Public service management?

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      124. What are the dynamics of the communication plan?

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      125. What system do you use for gathering Public service management information?

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      126. Do you have organizational privacy requirements?

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      127. Do you have a Public service management success story or case study ready to tell and share?

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      128. What knowledge or experience is required?

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      129. How would you define Public service management leadership?

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      130. How will the Public service management team and the group measure complete success of Public service management?

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      131. How do you hand over Public service management context?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Public service management Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?

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      2. What are the costs and benefits?

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      3. How will costs be allocated?

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      4. What are your key Public service management organizational performance measures, including key short and longer-term financial measures?

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      5. How do you verify and validate the Public service management data?

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      6. What is the total fixed cost?

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      7. How do you verify the Public service management requirements quality?

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      8. What evidence is there and what is measured?

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      9. What are your primary costs, revenues, assets?

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      10. Do the benefits outweigh the costs?

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      11. What is your Public service management quality cost segregation study?

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      12. What is measured? Why?

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      13. Do you have any cost Public service management limitation requirements?

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      14. How are measurements made?

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      15. What measurements are being captured?

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      16. What are the types and number of measures to use?

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      17. How do you verify your resources?

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      18. Are you aware of what could cause a problem?

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      19. How do you measure efficient delivery of Public service management services?

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      20. How is progress measured?

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      21. Do you have a flow diagram of what happens?

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      22. What could cause you to change course?

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      23. How frequently do you verify your Public service management strategy?

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      24. What are the uncertainties surrounding estimates of impact?

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      25. At what cost?

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      26. What do people want to verify?

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      27. What measurements are possible, practicable and meaningful?

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      28. How do you verify if Public service management is built right?

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      29. What are the current costs of the Public service management process?

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      30. Will Public service management have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      31. What are your customers expectations and measures?

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      32. What are your operating costs?

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      33. What does a Test Case verify?

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      34. What are allowable costs?

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      35. How will your organization measure success?

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      36. What is the cause of any Public service management gaps?

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      37. What would it cost to replace

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